Clean. Staff helpful. Cleaning and restaurant staff very kind. Front desk people looked unhappy with their jobs. Front desk person made me pay for two waters on last morning because I was not a member of the Hilton Grand Vacations Club. Perhaps DOGE had just done a visit?.
Daniel D
- 03/16/2025
Very Good & Modern Rooms
The rooms were clean and modern, staff extremely helpful and polite.
Susan S
- 01/13/2025
Exceeded Expectations!
I choose Hilton Garden Inns when I stay in cities because of the level of accommodations and service they offer at a reasonable price. This one has met my expectations. It's location offers almost unparalleled access to a lively neighborhood with many good restaurants and quirky shops and public transportation to the center of Chicago within an easy walk even in a cold and Windy City.
Ian H
- 02/29/2024
Hotels.com verified review
Nice place and just a few steps from a parking garage with superchargers. Perfect for us.
Laurie
- 12/18/2024
Expedia Group verified review
I can stay here again.
Daphne Leah
- 12/18/2024
Hotels.com verified review
Welcoming, modern, and clean facility. Location is great! Downtown Evanston is wonderful. The next comment is on me since I didn't ask about softer beds. The firm mattress in the room wrecked havoc on my back - I need a soft mattress. Not sure if those are available but will ask next time before making a reservation. Other than that - top notch!
Paul
- 12/16/2024
Expedia Group verified review
We stayed for two days and even when we requested for the room to be cleaned the staff did not clean it.