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What Others Have Said
Hilton Garden Inn Houston NW America Plaza
14919 Northwest Fwy, Houston, TX 77040
Personal Stay
As usual the staff was great. The room met out standards.
The gentleman at the front desk was very polite and helpful
I would definitely recommend this place and I would definitely return back again🤗.
Extremely nice people
The hotel is beautiful. The people are helpful and very nice. The rooms were clean and good size.
Very Disappointed
The room smelt musty, no complimentary coffee in the lobby and the drain in the shower smelt like sewage. The pillows were too soft and worn out.
Expedia Group verified review
Beds made my back hurts, small bathroom, hot water not hot and wait and wait. Shower door open out , always water run off from door to floor and wet the small area. Breakfast for $10 with not much to choose from
Expedia Group verified review
So I’ll start with the good. Staff was absolutely wonderful! Food was delicious and convenient. Parking was easy and pretty secure. However, the plumbing in my room was my only complaint. The sink did not drain, and when I got there my toilet did not flush- but they came in a timely manner and corrected that issue.
Expedia Group verified review
It was good but not great.
Expedia Group verified review
Great staff
Expedia Group verified review
It was clean, mostly quiet, but pillows were somewhat uncomfortable
Hotels.com verified review
Other than an empty cup in the stairwell, the property was pretty clean.
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