What Others Have Said
Hilton Garden Inn Hanover Arundel Mills MD
7491 a New Ridge Road, Hanover, MD 21076
We have always been treated like family.
Outstanding
Great Staff
Only issue was the sink in the bathroom would not drain. The plug was stuck down.
Comfy Stay
The staff was friendly and inviting to make our stay comfortable.
Everything was nice and clean.
Everything was nice and clean.
Expedia Group verified review
I left the property upset when I learned I was being lied to about the shuttle. They offered me a complimentary taxi to the airport, but had me to call and schedule the trip so I would be charged. I refused! I told the desk clerk I would call uber so I would know the cost upfront. Ultimately, the hotel covered the trip to the airport. I paid for all other trips including my arrival because they didn't have an overnight driver. Lies! There was no driver!
Expedia Group verified review
Reasonably priced. Good condition and amenities
Expedia Group verified review
Great stay bad breakfast
Expedia Group verified review
We were checked in two hours earlier with no problem. Nice people, clean hotel and room. What else to ask for!
Hotels.com verified review
The front desk person was not very helpful or did he go through our information and stay. He did not provide any insight on our stay. We basically had to ask all the questions that he barely had answers to whereas last year when we stayed here we were accommodated above and beyond. Please don’t have people who are training on staff train and work by themselves. It’s not a good look. Sadly our stay was not as pleasant as last time. Do better with your check in staff. Also got charged twice because he didn’t know how to use the computer or system to check people’s information. We got a refund but what an inconvenience. Don’t put people under 20 years old to run the front desk. Do better.
Expedia Group verified review
Nice Hotel. Will visit again
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