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What Others Have Said
Hilton Garden Inn Des Moines West
205 South 64th Street, West Des Moines, IA 50266
three out of five machines in fitness room were broke.
Overall cleanliness not great.
Expedia Group verified review
Great place!
Hotels.com verified review
Overall, it was okay for just two nights. Upon arrival, noticed mini refrig was not working-was unplugged. I plugged it in to find out was VERY NOISY - something was wrong. Called the front desk and gal said she'd try to check into it, but maintenance was on site the next day. Didn't hear from anyone...at some point i got a text from the hotel asking if everything was okay and I responded regarding the mini refrig & that remote batteries weren't working. By the time I got to my room at 5pm - it was swapped out, remote worked, and all was well! The bed/mattress was uncomfortable-hard. These are minor things IMO. Other wise all else was just great!
Expedia Group verified review
I don’t know if the elevators have ever been vacuumed. I paid for breakfast through Expedia and was told I had to pay $14.99 per person. I said I already paid and was told I had to call Expedia which I did. They then called and explained I had already paid for it. I was given a voucher for one meal so my sister used it while I watched her eat.
Expedia Group verified review
Good value
Expedia Group verified review
Was very nice and kids had a blast
Hotels.com verified review
The room was comfortable. However, the bathtub faucet handle was falling off and I was unable to take a bath or shower.
Expedia Group verified review
Expensive (charge for breakfast, internet, and water bottles) and too much chlorine in pool.
Expedia Group verified review
Property was cleans and well maintained. Staff was friendly and very helpful. Only minus was kids running the halls and stomping on floor above us.
Expedia Group verified review
Housekeeping woke me up; phone rang 7 am two mornings and hung up; no comp breakfast; noisy
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