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What Others Have Said
Hilton Garden Inn Seattle / Renton
1801 East Valley Rd, Renton, WA 98057
Expedia Group verified review
Looks old inside but rooms are clean. Pillows and bed are very comfortable.
Expedia Group verified review
The room was clean and fresh. There were nicks in the wall close to the window. It looked as though something kept hitting it. Everything else was wonderful. The breakfast is either by menu or the buffet. Both are delicious.
Expedia Group verified review
Everything is far from this hotel -
Expedia Group verified review
The room was disgusting and not cleaned. We asked for another room and that room was in the same state. We chose not to stay the night, since nobody was willing to accommodate us at 2 am from our late night flights. Very unprofessional, and employee stated that the cleaners don't do their job correctly. We are still fighting for a refund. Zero stars!
Hotels.com verified review
Dirty, used towels in the bathroom upon arrival.
Tub took a whole day to drain after taking shower.
Heat/Air did not work.
Clean linens were not provided (or is that a green thing you're doing?)
We expressed our concerns about all the above issues and were told they would be corrected.
They were not.
As Diamond Members we've always enjoyed Hilton properties. I hope this is a lone exception.
Expedia Group verified review
The hotel itself was in a pleasant area. Staff show no concern for the guests. However the room I’ve booked was not clean. Someone had just slept in the bed. Thrash was in the thrash bin. Who knows what else was not cleaned. Asked to speak with a manager and was told I had to wake for next morning. Which I did not bother to wasted any of my time if staffing treatment was like that.
Expedia Group verified review
great area and hotel
Expedia Group verified review
Rooms are clean even if hotel looks old in the hallway.
Only complaint is we could smell someone smoking.
Expedia Group verified review
The staff was nice. Room was not cleaned properly. Very outdated. Bed was full of dirt and stained. Room smelled of B.O. when you walked in. Shower was not cleaned. Had dirt at the bottom of shower. There were no extra blankets so I had to ask for an extra one which came almost an hour later. Breakfast is extra and so is WiFi which is a bummer for the people price of rooms.
Hotels.com verified review
I had requested a room with a walk in shower; when we arrived the room had a tub. The girl at the front desk did find us a room with a walk in shower but it was a hassle. We were then informed that breakfast was available to purchase; most places that we stay have breakfast included in the price of the room. The pool was closed for some reason. For the cost of the room I was underwhelmed. I expected more from a Hilton.
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