Pet Friendly Lodging Reviews

Checking in from the App was easy and the front desk clerk was pleasant. The room, king bed and bathroom were nice and clean. Overall, no issues.

Beautiful hotel, friendly staff, had a great day.

The room was very clean and accommodating. The hotel was centrally located with restaurants in walking distance. Great and helpful personnel.

All good.

The front desk staff was extremely rude and unprofessional. She cursed at my partner in front of the manager with no consequence. We could not check into our room until 4:57pm and check in was 3pm. We were told by the manager check-in was not 3pm despite it being advertised in every room, Expedia, and the Hilton website. There was no accommodation made for the inconvenience. The manager said if he could do anything he would, but proceeded to charge me $12 for two sodas and a bag a chips upon checkout. To make matters worse, we had to help one of teammates parents relocate at 12:30am with a newborn (2month old) due to locating bed bugs in one of their beds. As a family of five, they gave them a King bed only, no sleeper sofa and refused to discount the room. Hilton closed their complaint because the manager said the housekeeper didn’t locate any bed bugs. We have the videos and pictures to prove. I am extremely disappointed in Hilton’s response and this hotel’s management. Despite the manager’s efforts to apologize afterwards, it’s clear it was disingenuous and lack any real intent to accommodate. I will NEVER stay at this Hilton again, and would strongly discourage anyone else from doing so as well. We are not bougie hotel stayers and understand things go wrong, but this entire experience was disgusting, disrespectful, and lacked decorum and any real meaningful response from Hilton or the property manager.

The towels, bedsheets and even bed had musty and stale smells. Probably these were not cleaned and dried properly. It was not good experience. The place looked good and peaceful. Lobby and front was clean. There was enough space for parking and was included with booking. Be careful about terms like “Breakfast Available” vs “Breakfast Included” while booking room here, It’s not the same.

Overall the hotel is good. It’s not top of the line, but it is clean. The hotel could be a maintained a little better. Entrance and Exit doors were dirty and had chipped paint. The room was about what you would expect. It’s wasn’t anything to complain about, but also not anything to brag about. The front desk is non responsive so as long as you don’t need any help you’re good.

The bed was uncomfortable and felt like you were sinking into it. The carpet in the room looked worn out and should be replaced.

Everything was great

Always come back to this place