Pet Friendly Lodging Reviews

Our room was clean. The staff was friendly and helpful. Our only issue was that the parking garage they suggested was not tall enough for our vehicle and the reception desk had no other suggestions for us. Since we are not familiar with the area we also had no idea of the options.

Fast and efficient check in process, clean and well maintained rooms. Friendly staff, that just made my stay pleasant and easy.

Nothing super special but clean enough and in a good location. Parking is outrageous.

Everything was awesome, I had no complaints.

two big issues for me. One; it’s called ‘Hilton Gardens’ and almost all the pictures show the beautiful roof top garden. But when i got there (on a holiday weekend) we where told that the roof top garden is actually part of a restaurant that operates on the property but is not owned by the Hilton. the restaurant was closed therefore there is no access to the garden. so the namesake and most attractive feature is not available to hotel guests whenever the restaurant is close, WHAT? Two; the fitted sheets didn’t fit the bed. As soon as we got in it they popped off the mattress and despite several attempts to put them on as soon as we got in the bed they came back off. we told housekeeping but nothing was done. sleeping on a bare mattress in a hotel pretty gross! it was an okay stay but it could have been a lot better!

B

Underwhelming experience

great lady at the desk

Great

Amazing, would stay again, very walkable for a downtown Chicago trip