Pet Friendly Lodging Reviews

Very good Hilton hotel. Clean, comfortable. Good location and freeway access. Family friendly. Hotel restaurant was very good as well nice selection of breakfast and dinner items. Staff was excellent!

This is just what I needed. But people were friendly and helpful.

Everything was great

Close to old town

While the staff was professional and kind, our stay at Hilton Garden Inn San Diego Old Town (4200 Taylor St) was marred by severe facility maintenance issues and an alarming security lapse. In our first room, the shower flooded ankles-deep within minutes, and maintenance dismissively claimed the tub was simply "not draining to my preference." Having to move rooms late with two toddlers was exhausting, only to find the refrigerator door in the second room was completely broken. The most concerning incident occurred Friday night around midnight when a security guard abruptly knocked on our door, startled our sleeping family, and rushed off. Front desk later admitted a system error incorrectly flagged our active room as vacant, despite our active keycards, deposit, and incidental room charges. This terrifying breakdown in hotel systems left us deeply worried for our safety and unable to sleep. With multiple guests in our group and around the property experiencing leaks and broken amenities, there are major facility and operational failures here. Given the Hilton name, we expected safety and quality, but instead experienced stress and neglect.

Service was terrible front desk was not helpful were always in a bad mood Left some personal items in the room Items were not returned Bad service

Great location to everything in Old Town. Easy parking and clean, reasonable rooms.

Clean room, friendly and helpful staff, ample parking, great location

Loved the stay the staff were amazing!

Staff was Amazing and the room was good! Easy to walk to Old Town San Diego for food and shopping.