Pet Friendly Lodging Reviews

Friendly staff that was very accommodating. Very clean, good food! Top notch!

Nice Stay

I recently had the pleasure of staying at the A.C. Marriott in Grand Rapids and from the moment we arrived, the experience was wonderful. The front desk team was nothing short of exceptional. Justin, Brea and Abbey provided some of the best customer service I’ve encountered in any hotel. They were warm, professional and genuinely attentive, making check in smooth, answering questions with care and always greeting guests with a smile. Their positive energy truly set the tone for the stay. Equally impressive was the service in the Breakfast Café. Allie went above and beyond to ensure guests felt welcomed and well taken care of. Her friendly demeanor and attention to detail made breakfast a highlight, as well as the delicious cappuccino’s she thoughtfully prepared for us. This level of service is what sets a great hotel apart and the team at A.C. Marriott Grand Rapids absolutely delivers. The location is great and the hotel never too noisy for a good night of sleep. We definitely be back!

Property was amazing, room was very clean and updated

Everything was great, coming back next year

The staff was friendly and helpful. The room was clean.

Overly friendly at check in. Felt really welcome.

Terrible experience all around. Check in was a mess as their system was freaking out. For $400 a night you’d expect to not pay for parking, but had to pay $50. Breakfast was $20 a person for a strange buffet. Room was tiny and really not at all like the pictures. Bathroom was super cramped. Hallways smelled like urine. Shower kept dripping all night no matter what you did. Throughout the night all you hear is water dripping and cars/motorcycles revving their engines. For the convenience of being so close to Van Andel, it isn’t worth the money. Would have rather stayed 20 minutes away and used Uber to get into town. Terrible.

Love this stat so much! Staff was very nice and friendly XD

The hotel stay was wonderful. The lobby was a little crazy, but overall we had a wonderful stay