The room and views were amazing of course, but it was the staff that made us feel welcomed and taken care of. We would definitely recommend this hotel to anyone!
Priscilla C
- 06/01/2026
Your hotel was fabulous
Have never stayed in such a beautiful and luxurious hotel before. Your facilities are beyond excellent.
Robert D
- 12/27/2025
Very pleasant
John P
- 12/20/2025
Outstanding
Jeff B
Jeff B
- 09/10/2025
Omni Frisco’s Real Stars!
The Omni at the Star in Frisco. The real stars are the employees! I can’t remember all the names who I interacted with. Alaska was one of the Valet attendants that always created me with a smile. From the time you are created at the valet and my car was cared for, every person was professional and the best at their jobs I’ve ever seen. Stacia one of the managers was the best problem solvers EVER. She made sure that I truly had what I needed. And all of the people she worked with greeted me by name and waved when they saw me. Thank you Stacia for your professionalism and your kindness. When I ate my meals in their restaurant, beginning with a fresh cup of coffee to the delicious banana pancakes the staff was incredible.Hailey, Brianna, Kim and Quazi were professional and really wanted me to be happy. Bartender Clayton made fantastic Old Fashions but also would ask how my day was. The employees, All Of them made my stay a happy one. They are the True Stars!
Anna J
- 07/03/2025
Excellent Service
Front desk staff went above and beyond. Housekeeping left a precious handwritten note. And an employee at the Charlotte Jones store gave me floss from her purse! Kudos to an amazing staff!
Tracy M
- 07/01/2025
Beautiful place generally excellent service.
Beautiful place, generally excellent service. Still trying to get itemized costs for stay.
Richard R
- 06/16/2025
Fantastic Stay!
I can’t say enough good things about this hotel and its exceptional staff. The service is outstanding, and every team member greets you with a kind and friendly face. I highly recommend staying here if you’re in the Frisco area—or even if you're a bit farther out. It’s absolutely worth the drive.
George M
- 06/11/2025
Wonderful Stay
I am at the hotel every week usually staying three to four days a week, the hotel, never disappoints along with the excellent staff and the great service that they offer. Always eager to help always have a smile. Just a great place to stay.