Microtel Inn & Suites by Wyndham Gassaway / Sutton
115 Reston Place, Gassaway, WV 26624
Bathroom nice, was not a queen size bed.
I thought I made a reservation for a room with two queen size beds. Turned into a one queen room. Room was very small, barely enough room to walk around the bed. Tried to get a room with a real queen size bed and the staff said all their beds a "hotel queens." Her words, not mine. I have no idea what that means other than it was not a queen size bed. Literally my feet hung off the end of the bed unless I tucked them a little or was almost touching headboard (actually no headboard only the wall) with my head. And, I am only 5'11". The carpeted floor needed cleaning. Walked on it in my bare feet, took a shower and dirty water came out from my feet. UGH! The only saving grace was the bathroom was clean. Wish I could add a picture of the water and mold stained lobby ceiling. If I had seen that when we got there, I would not have stayed. To say this was not a good stay, especially for the nightly cost, is an understatement. I would not stay there again!
Brian Y
- 07/07/2025
Expedia Group verified review
Late night check in was wonderful. extra roll away with plenty of room was great.
Stacy
- 10/05/2025
Hotels.com verified review
The hotel looked updated from the outside but the inside needs some work. We were only staying 2 nights so we adjusted. The A/C did not cool the room at the temp shown on the unit. I woke up sweaty several time in the night. The room smelled a bit musty or old. No comfortable place to sit outside with friends.
Janet
- 10/04/2025
Hotels.com verified review
Friendly staff! The room was clean and parking plentiful.
Lisa
- 09/25/2025
Expedia Group verified review
The room was spacious and clean, great place to stay 👍
Zhaorong
- 09/20/2025
Expedia Group verified review
Very quiet area. Easy to get to. Very nice hotel. I definitely will stay there again.
Eric E.
- 09/04/2025
Expedia Group verified review
Bed small and hard. AC unit had issues.
Brad
- 08/31/2025
Hotels.com verified review
I really like staying here occasionally just to get away for a bit. Everything was really clean. Rooms were nice and the a/c was definitely working well. The staff was pretty chill so check in and check out went smooth.
Amanda
- 08/20/2025
Expedia Group verified review
Our night was a great experience. The desk clerk was very friendly. Our room and bath was extremely clean. The location was in the middle of the mountains with a phenomenal view. We saw deer and fox!
Linda
- 08/04/2025
Expedia Group verified review
Limited dining options at the same exit as the hotel. Hotel is a little secluded from the main road.