Microtel Inn & Suites by Wyndham Urbandale / Des Moines
8711 Plum Dr, Urbandale, IA 50322
Good except one detail.
A handycap room should have a walk in shower and no tub to lift your legs up and over to get into the shower.
Janet M
- 12/23/2024
My Review
Clean, friendly and quiet.
Cindi F
- 11/24/2024
Clean hotel and friendly staff.
Very good stay, will return. Clean hotel with friendly staff.
Kristee K
- 07/06/2024
Hotels.com verified review
voice was muffled. The TV control only worked to change channels. All other functions had to be done by hand.
Verified traveler
- 01/27/2025
Expedia Group verified review
Convenient but an average hotel. If you need a place for a night and want basic this is it.
Joseph Anthony
- 01/26/2025
Expedia Group verified review
Very affordable, very clean, nice owner. We stay here on our cross country trips.
Cathy
- 12/12/2024
Hotels.com verified review
My business trip got cut a day short but the hotel owner refused to credit the night I didn’t stay. “What a cheap skate, and thief”.
Also the room wasn’t cleaned after my first night, and the hair dryer in the bathroom was broken. He said he would replace it, but didn’t. No ice bucket either.
And the free breakfast was stale biscuits and gravy.
Douglas
- 11/20/2024
Expedia Group verified review
The staff was rude. They were having a computer problem and insisted that I was giving them a bad credit card. Then proceeded to charge me for the room twice. When I requested a refund the next day over the telephone they charged my card again. I didn’t need to spend my vacation time on the phone resolving this issue.
Mark
- 11/16/2024
Expedia Group verified review
Queen room without a suite. Very small space. Queen bed looked like a full-size.
Very nice big room if reserving King Suite.
Noel
- 10/24/2024
Hotels.com verified review
Was not impressed with this hotel. I can’t remember the last time I got a room that did not have a refrigerator. This hotel needs some updating. The door going to the bathroom did not latch when closed. The TV location was very high for how small it was. When we first arrived into our room, we turned on the light switch as the curtains were drawn and the room was very dark. The light flickered several times but did not come on until we walked into the room and turned on a different light. There were no napkins in the kitchen area. We had to use paper towels from the sink area instead.