What Others Have Said
Microtel Inn & Suites by Wyndham Urbandale / Des Moines
8711 Plum Dr, Urbandale, IA 50322
It was a good night
Customer service is awesome
Great place to stay.
Poor breakfast. They ran out of many things with over an hour left.
The room was good but the breakfast was not.
Good Stay
The room was small but clean. Bathroom was clean and good water pressure.
Hotels.com verified review
I spent a little more money on a nicer suite over the standard room. The room was dirty, the pillows, sheets, and couch had very questionable stains. The sheets and pillows actually seemed unwashed, and felt as if someone very sweaty had just stayed in the room. The breakfast was from 6am- 9am, when we tried to eat at 8:30 the only thing left was gravy. Even the coffee was empty. I Also had trouble during check in, i had already paid hotels.com and showed the receipt and they showed “no payment” on their end. Now i have to dispute either their charges or hotels.com charges. On a slightly positive, the water in the shower was hot, incredibly hot. On its lowest cold setting it was steaming the bathroom. On its hottest it was as hot as a boiling pot of water and literally scalded to the touch.
Expedia Group verified review
Clean
Expedia Group verified review
Room was clean. It was quiet
Expedia Group verified review
Staff was a joy. Room was dirty, neglected, out date, and just felt unpleasant.
Hotels.com verified review
The refrigerator stuck out from under a counterop that was angled, and not drsigned to have a refrigerator under it. The guy at the counter smelled terrible. I have stitex
Hotels.com verified review
Unfriendly Excessive check-in procedure.
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