Pet Friendly Lodging Reviews

Our accommodations were clean and comfortable. The Sheraton staff were very courteous and helpful. We would recommend this hotel to anyone.

Not going back.

I enjoy every time I stay here, which is every month. Very clean, helpful employees and beaut rooms.

Very good service. Very clean. Very good stay.

Hotel is clean and nice, however checking in was terrible. This reservation was made through a third party (hotels.com) and there was no mention of an age requirement for check in. This hotel requires a person to be 21 years old to check in and stay alone in a room. My daughter was checking in to be with her boyfriend who was shipping out to boot camp the next day. It was stressful and inconvenient to be told at check in that this was a rule. If the hotel has an age requirement, they should make that known at the time of reservation. Nowhere in email confirmations, or information on the website is this mentioned. What made it worse was that they didn’t care that it was a military service stay. I ended up having to drive 2 hours to be able to check her in and make an unplanned stay overnight because their rules are not clearly stated. No matter how nice a hotel, if they can’t clearly state their rules, and are unsympathetic to situations like this, they don’t deserve my business. I do NOT recommend this hotel and will not be using them again.

EXCELLENT

Make sure you check with the hotel what amenities are not available due to “full property” transformation. We were looking forward to enjoying the pool only to get informed the day before our check in that the pool was not available. A little too late for me to cancel (and get my full refund back) and book elsewhere. Bad timing on the management to schedule maintenance when a a major concert was going to happen a couple of minutes away, and that was one of the many reasons we booked with Sheraron Denver West. I do have to give kuddos to Christina, the Customer Service Manager at this location for helping me on an issue during my stay.

The lobby and bar were amazing. The rooms look like they had been partially updated. Bathroom was nice but needed new paint. Headboards were very scratched up. Some of the linens didn’t appear clean, but overall it was

Staff was very helpful

The property is slowly being upgraded, but the rooms we were given were in good condition just a little bit worn. We stayed there to attend a red rocks concert in the location was very convenient. The stuff was very friendly.