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What Others Have Said
Sheraton Philadelphia University City Hotel
3549 Chestnut St., Philadelphia, PA 19104
Many good features.staff helpful.water not warm enough for bath or shower early in the morning..
Forgot my toilet kit in the bathroom.It was found .had lots of difficulty having it shipped back to me.Finally after speaking with a manager,Chris,he promised to ship it fast and with no charge to me.Hope it will happen soon.
Great customer service.
We got to the Sheraton snd couldn’t stay there because they had a fire this week. They sent us to The Inn at Penn. Everyone was very nice and accommodating!
Needed two days for a hospital patient.
This hotel is wonderful, with some the nicest, most considerate staff ever. Their concern after the "fire" was exemplary.
Friendly staff, good service.
Very friendly, helpful front desk staff.
Another great stay.
The Sheraton has been fine in every way.
Very clean hotel with striking view!
Both room and the bathroom were very clean. The view from my room was also striking! Whenever I come to UPenn, this is where I stay.
CLEAN Hotel!
I am a cleanliness freak. The service I have received at the Sheraton near UPenn has been remarkable. My room and the attached bathroom were kept very clean. Thank you!
Pleasant night in Phila.
Mr Thomas at the desk is an asset to the hotel. Very nice and helpful. The room was nice, but could not regulate the climate and was a bit warm. Will be back.
Nice Place to Stay
The front desk was not only well informed but also very helpful. I liked being at this hotel. I may come back in May.
Hotels.com verified review
Construction underway until June 2026, only 2 of 4 elevators were working. Elevators were packed with guest and construction workers and sometimes they were very long waits especially if you had your bags you could not squeeze in!Very noisy with the construction and valet parking was slow.
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