Pet Friendly Lodging Reviews

Always a pleasure

Nice clean spacious room for good price😊

Luego de un mal rato por la cancelación de nuestro vuelo, el personal del hotel fue muy atento y agradable. Nos hicieron sentir en familia, desde el chofer que nos recogió y nos llevó al aeropuerto con mucho profesionalismo, hasta la bartender que nos atendió con todo el amor y la empatía del mundo. Cuarto cómodo y limpio, piscina caliente, precios de comida y bebidas accesibles y desayuno incluido: excelente.

Hotel was clean and the food was fresh and delicious.

Rooms clean outdoor comfy

Had to change rooms due to bathroom door stuck in lock position. Needed to call maintenance. Our room was changed. Other room didn’t have lock on bathroom door

Upon arrival, I noticed that the front exterior of the hotel had peeling paint, and the parking lot contained a significant amount of leaves and debris. While these may seem minor, they did impact the overall first impression of the property. Unfortunately, the room itself also presented some concerns. There was a noticeable musty odor, which suggested possible mold. After looking around, I found that the bathroom wallpaper was damp and spongy, which may have been the source of the smell. I do want to mention that I really enjoyed the indoor/outdoor pool area—it was a unique feature and a highlight of the stay. However, the most frustrating part of my experience was the confusion around breakfast. I specifically selected your hotel on Hotels.com because it was listed as offering complimentary breakfast. The next morning, my daughter and I ate breakfast, and only afterward was I informed that there would be a charge. While the server was kind and professional, I was surprised and disappointed to be billed $20 for a very simple meal. At no point prior was it communicated that breakfast was not included. Given the condition of the property and the unexpected charge, I left feeling quite dissatisfied. I would appreciate you looking into this matter, particularly the breakfast listing discrepancy, and considering an adjustment or partial refund for my stay.

Foe an airpoirt hotel this was nice. indoor outdoor pool was good. service solid. would recommend.

Friendly staff

Airport shuttle was excellent. Worked like a dream.