What Others Have Said
DoubleTree by Hilton San Jose
2050 Gateway Pl, San Jose, CA 95110
Expedia Group verified review
Everything is excellent
Expedia Group verified review
All is good
Expedia Group verified review
Breakfast was good and shuttle
Hotels.com verified review
Rooms are dark & lighting is very poor. TV technology is old. There were hairs in my tub - disgusting. Thank god I was only staying one night. I definitely will not stay here again the next time I come for work.
Expedia Group verified review
This was perfect for business travel- restaurant choices at the location, good parking (pay through an app), and clean.
Hotels.com verified review
This property is located in an industrial area, so there isn’t much nearby. It’s also right next to the freeway, so if you have a balcony, be prepared for a fair amount of noise.One thing to note,if you’re considering Club Level, it’s not what you might expect compared to other Hilton properties. There aren’t the usual amenities, and no alts or vouchers were offered during our stay. Also, refrigerators and microwaves are not standard in the rooms—you’ll need to upgrade or request one, and even then, availability can be limited. The hotel itself is on the older side. The rooms were decent, but some areas of the property could use better maintenance. For example, one of our room locks didn’t work properly, and another door had to be lifted to open. The hallways also had an unpleasant odor at times. \Service was a bit hit or miss. While a few staff members were helpful, others came across as less welcoming. When we brought up some of the room issues, it seemed like they were already aware but not overly concerned. \We were there during a dance convention, so the hotel was very busy. The only dining option available was understaffed, and the on-site steakhouse wasn’t open during our stay. They do offer complimentary water and a warm cookie, which is a nice touch, although service around that felt inconsistent. Parking is $32 per night, uncovered, and without visible security. Overall, the stay was okay, but it didn’t quite meet the standard I typically expect from a Hilton.
Hotels.com verified review
Beds were extremely uncomfortable We had no toilet paper or soap when we first came into our room None of the outlets in our room worked, if I plugged in a charger, the lights would turn off
Hotels.com verified review
The room toilet was duty I report to front desk and I went out come back stool the same
Expedia Group verified review
Staff was friendly and polite
Hotels.com verified review
Staff has been great. Parking for patrons should be free at this price. Carpets and furniture are old and dusty. No microwave, no fridge. Beds and pillows are good!
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