I'm from this area and was visiting home so I wanted to try this location and get some more Hilton points, win win! Well they were really friendly at check in, the hotel was extremely clean, beautiful and an old feel. The stay was relaxing and I'd stay here again when I visit home.
Wyshina W
- 10/11/2025
Good Breakfast
Hotel staff nice and friendly and breakfast was good.
Ebony M
- 08/19/2025
Very pleasant, caring and clean.
Wonderful Stay.
Jacquelyn M
- 06/16/2025
Great place to stay.
I enjoyed the indoor pool. The bed was very comfortable and the staff was nice. The cookies were warm and tasty.
April S
- 05/13/2025
Hotels.com verified review
This hotel is one of my favorite hotels in Augusta. I will highly recommend to friends and associates in the future.
Rodney
- 05/17/2026
Hotels.com verified review
This hotel is very well located to enjoy Augusta. I will definitely recommend to friends and associates in the future.
Rodney St
- 05/17/2026
Expedia Group verified review
Let me first say the staff was AMAZING! A huge shoutout to Dez for always being pleasant and welcoming every time we came to and from the hotel. The hotel lobby was beautiful, clean, and very well kept.
Unfortunately, our room (specifically Room 234) was very disappointing and should honestly not be reserved until repairs are completed. The wall in the room appeared to be only half painted, and there was dried paint all over the baseboards. The bathroom amenities were rusted, and you could clearly see the rust when surfaces were wiped down. The bathtub also did not drain properly, leaving us standing in water while showering. In one area of the room, it looked like the sheetrock/seam in the wall was peeling back as well.
There was also an iron provided in the room, but no ironing board available. To make matters worse, the room view overlooked a wall and four HVAC units.
We did report all of these concerns to the front desk. The staff was apologetic and initially offered us two breakfast coupons for the Andrew Restaurant, but unfortunately we were unable to make breakfast. At checkout, we were then offered hotel points as compensation.
Again, the customer service was excellent, but the condition of Room 234 did not match the overall appearance and quality presented by the hotel lobby and staff.
Sharhonda
- 05/17/2026
Expedia Group verified review
booked here speciffically for hot tub/jacuzzi in room- very nice and large, plenty hot water- jets as strong as if i blew bubbles through a straw.