The staff was incredibly kind and professional! Great property.
Kristen A
- 06/01/2026
Clean comfortable and great friendly staff at this facility
This was second time staying at the Double Tree, as I travel to Hot Springs every quarter from Houston. the staff is friendly and knowledgeable; there was a disturbance one of the nights and the staff took care of it as soon as they could. Thank them for that.
Marcus V
- 12/15/2025
Front desk was wonderful..she put me in the same room I had last time!
Excellent
Karyn T
- 10/11/2025
Double Tree in Hot Springs.
Room and service were excellent. Staff courteous and very accommodating.
Linda P
- 09/23/2025
Great place with comfortable pillows.
Best place I’ve ever stayed.
Keith K
- 08/17/2025
Nice staff and property.
We have stayed at this property twice before. It was nice and clean but our room was not ready when we arrived and had to wait past the time of check in has well as others were waiting. Checked into out room was suppose to be a king bed and they gave us two queens which we did not say anything. Went to the pool and noticed the lack of maintenance to the pool itself. And only one ice machine working. Will probably not stay here again.
Sarah S
- 08/09/2025
Great Evening
Very clean, quiet and restful.
Jan D
- 07/27/2025
Disappointing
Beautiful room. For the cost of a two day stay and not to have a free breakfast was disappointing. You charge for coffee even. Will make sure I stay at another hotel chain when traveling again.