What Others Have Said
DoubleTree Suites by Hilton Hotel Cincinnati Blue Ash
6300 East Kemper Rd, Sharonville, OH 45241
Great Service
The hotel is still under renovation but overall it was a great experience. Loved the Parrot and staff was very attentive.
Excellent
Very clean rooms and great staff at front desk.
Very nice and clean rooms.
My go to hotel for this area.
Expedia Group verified review
Would not recommend this property to anyone! The hotel has a leaking roof with known mold issues. One room on the 2nd floor was leaking from the bathroom above them to the point we ended up putting a trash can and towels on the floor. Tvs and phones didn't work in several rooms...The management staff did not handle the situation(s) properly - we have yet to hear from management about compensation. We were told there are too many rooms with complaints, no one could change rooms. Mind you we had a group of 10 rooms booked for 3 nights spending $$$ for a baseball tournament. It was a nightmare!! Never again...
Expedia Group verified review
As soon as we arrived, we saw a member of staff smoking a joint in the guest parking lot (we do come from a country that has legalized marijuana - so its not unusual for us to see, but this was a first impression optics). We step into the hotel and it was going through a massive renovation right from the front doorway and there is dust absolutely everywhere. We came in with 2 small children in a stroller and were offered a room on the 2nd floor, that looked like it had seen some better days. Despite a breakfast being offered for a paid fee, we didn't want to take any chances. We had called ahead and asked if the hotel had a crib as stated on the website, when we found out there wasn't one available we requested extra pillows to be added as a temporary barrier, we were assured they would put into our room. When we checked in, there were none found in the room, so I made a trip to get pillows and some extra bedding. Hopefully, other people will have a better experience, I was told that the 3d floor would be renovated by mid- June ( 2026). Not sure when the other floors would be completed? The only saving grace was a Mexican restaurant close by that had the best food, which the staff advised us on. We're generally pretty easy going but everything cumulated left us disappointed. Rarely, have I left a critique/negative review for a hotel but for the amount of money we paid, it was not something we would come back to.
Hotels.com verified review
I booked 3 rooms for my 6 team members and 2 of the rooms were torn apart as though they were in the middle of a remodel. 1 room they had to change twice and one room just once, but it was a huge inconvenience and looked terrible. We chose another hotel for the next night.
Hotels.com verified review
May2026, they are renovating…no ice machines, no laundry, everything is a mess! Front desk lady at night was very rude, I guess I would be too if everyone on the basketball trip asking for laundry and ice. Nothing close by. Pictures are fake, don’t fall for it. Room was clean, but old furniture, stained, didn’t sleep on pull out bc of bad stains. Spend the extra and stay somewhere else, save the heartache.
Hotels.com verified review
Was not greeted or offered a cookie just asked for my id and cc. Was told nothing about breakfast where it was or if it had a price. The next day we went to eat and was asked for $19.99 each and when I tell you this was basic motel breakfast food that's being generous. We politely declined and left before eating anything. They are doing construction and construction people had a door tied open next to our room to the outside it remained tied open after they left I called the desk and asked if they could close it as it's a security risk anyone off the street can just walk in here it typically takes a room key to open they agreed this was at like 8pm went out at 11pm still opened I untied and shut myself . The whole place feels old and shady even the breakfast attendant didn't have the nicest things to say about the new ownership
Hotels.com verified review
Under construction and expecting full payment for 7 day stay, I stayed 1 day and checked out. Rooms dated, dirty, falling apart. They were renovating the reception area, I think they need to do the rooms first. Avoid at all costs, you have been warned. Never again. This place is bringing down the DoubleTree reputation.
Hotels.com verified review
Breakfast $20 not worth it. Contant mix up of my reservation AFTER I was already there for 24 hours. Most bedroom electric plug did not work. Tv and remote did not work. No local channels. Glue smell in the exit hallway. Room phone did not work.
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