I came for business one night, reserved two rooms one for me and one for my co worker. I was told breakfast included but it wasn’t Staff in the evening are much better than those during the daytime. Rooms were clean and comfortable Elevator takes a long time to arrive.
Med K
- 02/14/2025
Excellent Service
I wanted to applaud the gentleman who was helping me at the premium client line.
He was very kind to me and provided great customer service which I will always remember. I would also like to applaud the two ladies who had bright smiles on the face whenever they greeted me.
Christine C
- 12/04/2024
A Pleasant Experience
My stay was terrific. The staff was so nice and accommodating. My room very clean and comfortable. I would definitely consider this hotel on my next visit to NYC which is next year.
Alan S
- 07/28/2024
Expedia Group verified review
Hotel was nice and clean, staff was helpful and friendly. The parking isn’t great, but I mean… welcome to NYC. Love being close to Battery Park.
Briana
- 01/22/2025
Hotels.com verified review
It was a good stay our only problem was the heater in room worked poorly and we called for service and it never got done
Sequoia
- 01/21/2025
Expedia Group verified review
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Emely
- 01/21/2025
Hotels.com verified review
Cookies are awesome. Hotel is amazing value for price. The staff are awesome and very helpful. Hotel has everything you need and cleaning staff does a great job too! It’s a great hotel when your company is on a cost cutting mission. Elevators can be a bit of a wait sometime.
Verified traveler
- 01/21/2025
Expedia Group verified review
Everything was great! The only downside would be the wait at the elevator but the stairs were always an option
Reveca
- 01/21/2025
Expedia Group verified review
Very clean, staff was polite and informative. Location was great for dining and walking. The only issue was the time waiting for the elevator.