What Others Have Said
Courtyard by Marriott Chicago Downtown River North
30 East Hubbard St, Chicago, IL 60611
Hotels.com verified review
Lobby was modern but the elevators were out, forcing me to use the freight elevators which wasn't a great experience. My room was just ok. Bedding was a thin quilt; towels were a little frayed and had to run the shower for 8 mins - not an exaggeration - to get the water hot. It was just ok, but you get what you get at this price point. Front desk was very nice, offered water bottles unsolicited. Great part of town.
Expedia Group verified review
Pray not to arrive if there is bad weather because the Hotel staff will sell your room, no matter if you already pay for it an if you arrive late. Forget it you will mot have a room to sleep. The front desk employees are not trained to handle other than checking in or checking out situations. Doble check your final charges to your card and make sure the rates are the ones you have on your reservation. Noisy AC unit, and too little space for toiletries at rhe bathroom. Worst experience ever. I sould ask for a full refund of my stay.
Expedia Group verified review
Great location
Expedia Group verified review
Liked the location, which was close to restaurants and clubs. The staff was very nice and helpful. I liked the complimentary coffee in the lobby every morning. You don't find that too much any more. The room was large, beautiful, and comfortable. There was a problem with the elevator during our stay, however, and 2 of 3 elevators did not work for the last 2 days of our stay. This was very inconvenient because it was hard to get out of the hotel through the stairs. Trying to get down the stairs was a maze and there was no signage helping us get out. There was signage directing us toward the utility elevator, but the door to that was locked. We literally could not get out of this hotel when the elevators were not working.
Expedia Group verified review
Nice
Hotels.com verified review
The room was very clean, and the staff was courteous and extremely professional as well. This location is very convenient and is in the heart of the downtown, yet a bit tucked away from the extreme daily hustle & bustle. The only feedback for the hotel mgmt. is the following: The bathroom door in our suite needs to be replaced or repaired. It was making squeaky noise and was hard to open/close (most likely due to lack of exhaust air in toilet).
Expedia Group verified review
The hotel was nice and clean. Mrs. Tabitha went the extra mile to make sure we were good. The staff is great and the rooms are nice and clean. Location is by everything. I really enjoyed my stay.
Expedia Group verified review
Location was in a good spot plenty around to do trains very accessible
Expedia Group verified review
Great location at a reasonable price
Hotels.com verified review
The overall experience was excellent. The front desk was very pleasant and helpful. The room itself was clean and inviting. The bathroom was also very clean. The hotel passed out flowers for Mother’s Day, that was nice. I would stay there again.
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