Pet Friendly Lodging Reviews

The staff was fabulous!

My 2nd stay, No reason to look elsewhere!

Breakfast was paid rest all services were great

Rooms are looking good but room service is bad!

Always enjoy this location! Front desk person at night is always so nice. Smile on her face and so cheerful! Makes the check in experience so much easier! Thanks

Clean room

Gray location fort what we needed. No breakfast buffet so planned extra time for breakfast. All floor ice machines didn’t work. The ice machine plumbing must have been broken hence the area near the ice machines smelled bad, unfortunately the ice machines were next to the elevators so as you wait for your turn the rotten small is present. Great staff, spacious room and good AC!

Looks and feels a bit dated. Big space in the bedroom, but the Aircon is noisy.

I booked a specific room and arrived to find it unavailable. The staff offered a "suite" they claimed could accommodate 5 adults — it had one king bed and two chairs that pulled out into a single child-sized bed. That is not a suite for 5 adults. They then offered a standard king room, and the problems only got worse from there. On the walk to the room, the hallway smelled strongly of cat urine. The room itself was clearly unfinished — no artwork on the walls, minimal lighting, and stained bedding and curtains. There were bugs flying around the ceiling that appeared to be mosquitoes. The room also had a noticeable odor. It was completely uninhabitable. My husband and I ended up sleeping in our car rather than staying in that room. I requested to speak with a manager before leaving. I was told one would call me the following morning. No call ever came. I called back two days later and was told the manager — Yusuf — would return my call. Again, nothing. When I called a third time from my home state, I was asked if I had booked through a third party. When I said yes, the staff member put me on hold, came back, and told me to "deal with the third party." When I asked why the manager had never called me back, she said her supervisor told her to direct me to the third party — and then she hung up on me. This is an appalling failure on every level: the room, the cleanliness, the safety, and the customer service. Hanging up on a guest who has a legitimate complaint is unacceptable

Hotel ran out of coffee for guests in the rooms