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What Others Have Said
Courtyard by Marriott Newport News Airport
530 Saint Johns Road, Newport News, VA 23602
Safe secure comfortable near mall
Friendly staff.
Enjoyment Experience
Very clean and the customer service was great.
Hotels.com verified review
Room was not very clean. Room had odor of mildew and musky odor. Bed linens were very worn. Needed additional towels towels that were given smelled unclean. Ceiling falling apart. Walls dirty.
Expedia Group verified review
The room was clean. The staff was friendly and helpful. I will definitely come back on my next trip.
Expedia Group verified review
The staff at the front desk were very helpful and knowledgeable about the area. The staff who were at the concession staff were very nice.
Expedia Group verified review
I believe Marriott needs to invest in the property. Friendly staff, helpful and overall pretty good. Just some minor things separating the hotel from being 4-5Star.
Hotels.com verified review
Great experience staff was nice and room was clean and ideal location
Expedia Group verified review
The stay was relaxing
Hotels.com verified review
My family stayed here for one night and did enjoy our night. The room had a strange odor like water damage occurred somewhere. The bathroom was dirty stains were on the toilet seat meaning no one clean prior to us stay or did a rush job. This place is going downhill. I will not stay here again. Worst experience ever plus I seen a family in the hallway that had to was hours before checking in due to their room not being ready. This company needs new leadership, front desk employees and cleaning staff.
Hotels.com verified review
Check in was at 3pm. Was told room wasn’t clean until 6:45pm. I didn’t not get in to my room until 7pm. And was told that they could not comp my room or move me. You honestly could not pay me to stay there again. Literally ruined my experience my only time using hotels.com
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