Pet Friendly Lodging Reviews

Clean room.

Poor customer service, room under construction, entire hallway floor littered with construction materials, no curtains in the room, zero useful amenities.

Beautiful rooms and excellent staff

Clean room comfortable room. Easy check-in. Great location. Bartender was fantastic!!!

Clean room

Under construction

Staff were good, place has gone down hill over the years. I've been staying here for over 20 years. Not even a bottle of water in the room shower was the size of the closet with the shower head all the way to the left against the wall. Moved the bible under the night stand and you could see the clean around hasn't been moved since they put it there. Sunday morning construction on Easter sunday. Over priced for sure.

I booked a room with 2 Queen sized beds. I chose this hotel specifically because they had the double rooms available (the Omni, which is connected to the RI Convention Center did not). When we checked in, I was surprised to see we were given a room with only one bed. I was not told in advance, nor was I told at check-in. Maybe they thought I wouldn't notice? They said it was a computer glitch and they decided to give the single bed rooms to people who had 2 or fewer guests staying there. This hotel is a 2-3 block walk to the Convention Center. Had I known that they were going to give me a a room with only one bed, I would have stayed at the Omni. It was bitterly cold and windy. We had to walk over a few times a day. They did give us one day of free breakfast (we stayed 2 nights). Next time, I won't make the same mistake. I feel like it was a bait and switch. Other than that, the room was clean, but the entrance was under construction, which didn't look great. The little convenience store was closed.

Our room smelt terrible and it didn’t look like our bed was changed and hotel was under construction but paid a lot of money to stay here.

Vacuum truck operating at property across the street before 7a for about 2 hours, it was very loud and disruptive to our quiet enjoyment.