What Others Have Said
Courtyard by Marriott Springfield
6710 Commerce St, Springfield, VA 22150
Great Place, Clean, Quiet
Stay after a long day traveling. In addition, the decent restaurant is convenient with excellent staff. Check in, unpack, rest and then have a meal (pub fare) a glass or wine and beer.
I was received in a warm and cordial manner
The hotel is large and clean. The staff I interacted with was professional. There was plenty of parking.
Good Stay
The restaurant services was very good. The restaurant was opened until 10:00 PM. The food was fresh. Excellent Cobb Salad!. The choice s at breakfast was great.The front desk staff was also helpful.
Expedia Group verified review
Good job
Hotels.com verified review
Pool hours were not good and the fact you had to pay an extra $15 for flat lot parking is a joke.
Expedia Group verified review
Staff were helpful and quick! We enjoyed the simple layout of our room and the fun design elements. Would go back.
Expedia Group verified review
N/a
Expedia Group verified review
Our overall stay was deeply disappointing from check-in through check-out. Upon arrival, we were informed that parking incurs an extra fee and that the pool was out of service. We specifically selected this property for the parking amenity and the pool. While the front desk staff acknowledged the miscommunication and attempted to resolve it by offering complimentary overnight parking and breakfast vouchers, the key amenities we relied on were unavailable. The condition of the room was unacceptable. We encountered gnats emerging from the bathroom drain, spotted a large cockroach near the stairwell, and noticed a substantial hole in the wall beneath the sink. These issues indicate a serious lack of routine maintenance and essential housekeeping standards. When I attempted to formally document these concerns, I was initially told no reporting form was available. After I requested a management resolution, staff offered to move us to a different room; however, this was impractical given that our four- and six-year-old children were already asleep. A minor discount was provided instead. Unfortunately, this marks our second disappointing experience at this location. Upon checking in, we realized that our previous stay had been similarly frustrating, making this repeat booking an unfortunate oversight on our part. While the front desk team was polite and made genuine efforts to assist us, the recurring maintenance and facility issues mean we will not go back to this hotel.
Hotels.com verified review
The front desk worker was amazing. Very polite and excellent customer service!!
Expedia Group verified review
Clean rooms
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