Even with renovations and snow and ice, room beautiful. Staff friendly professional.
John K
- 02/10/2026
Location clean and friendly
We enjoyed our stay at the hotel. The location was perfect for our needs and the staff was welcoming. The room was up to date and very clean! Who could ask for more?.
Regina C
- 10/08/2025
No amenities for late arrivals.
As bon oyelite member, I expected more than a bottle of water.
Gerald W
- 06/17/2025
Expedia Group verified review
The staff were kind and considerate! Rooms were comfy and clean. Will stay again when visiting Richmond.
Katy
- 04/21/2026
Expedia Group verified review
There are still renovations underway but they didn’t seem to interfere with customers. They have started charging $5/night to park in the open parking lot which is completely absurd. The bed was too firm for my liking.
DENESE
- 04/20/2026
Hotels.com verified review
Fine
PHILIP
- 04/19/2026
Expedia Group verified review
Had a little construction on the front of the building but nothing that interfered with the entrance. The staff was excellent!
Gregory
- 04/17/2026
Expedia Group verified review
The area in front of the lobby outside was a wreck.
STEVE
- 04/16/2026
Hotels.com verified review
The stay was just okay. The staff was very kind. The handicapped room was clean. The shower was terrible. There was very little water pressure and the shower did not drain properly so water went all over the floor making it very dangerous for someone with mobility issues. The television did.not work.