Pet Friendly Lodging Reviews

Great stay!

Great

Checking was good and the room is very nice. Unfortunately trying to grab breakfast in the morning before heading to work was problematic. No staff inside after waiting for a good time I gave up andvheaded out

I recommend NO ONE EVER EVER EVER waste your hard earn money at this establishment!! Customer service was pathetic. The young guy can't check me in but can surf Facebook right in front of me. $9 for a 20 oz coke, seriously?? Management flat out lied to Hotels.com customer service about what time I checked in. And the breakfast for two that I paid for wasn't somehow in their system but it was on my screenshot! Then I only got a breakfast for one child. Plz don't throw away your time, effort,expectations, and money on this hotel!!!!!

I really liked the interior of the hotel. I will be staying there in the future.

Staff great loved my stay I felt safe

Quiet and clean

Stay was okay, room was nice. I have to say the black male agent in front desk services (forgot his name) was friendly and very customer service oriented. Keep doing great! Only positive asset at this hotel. Housekeeping was trash, they would not come by to clean, exchange towels or give tissue paper, nothing. I usually leave tips for housekeeping but didn't have to there. Bed was comfy, a/c could use a lil adjustment in this Houston heat. Heard a constant knocking noise over my bed every day lasting 3 to 5 minutes, sounded like a headboard hitting every 2-3 hours like a prostitute or male jigglo was above me lol. Room was too expensive for the service to be so poor. The laundry was ridiculously expensive to wash & dry, which I'll be reporting. I will possibly not book there again, unless there's a special. I Informed the female agent about the issues when checking out, after she asked me how was my stay. She said she'll send points to my Bonvoy account. Nothing yet. Oh and I was not informed I'll be charged daily for 3 parking, which is hard to find after 9pm. Overrated. There is a starbucks near by, that's a plus!

Wonderful stay

Very nice and pet friendly. Usually you do not find both.