Pet Friendly Lodging Reviews

When i got there my key fobs did not work. I was told my door needed a battery change. My second night the door was broke and I had to get let in again. I also noticed they had not changed my towels or sheets. My third night the door was still broke. No towels or sheets changed. When I checked out I asked for a partial refund because I could have slept in my car. And also asked about why no towels or sheets. They told me I should bring my own towels. And when I called the next day to discuss a refund I was told the manager was in a meeting. Then again. Until finally they blocked me. Needless to say this was the worst hotel experience I ever had. Do not stay here. Ever!. Poor service

LOURIE THE MANGER AT THIS LOCATION. IS THE BEST IN CANTON FOR EVERY ACCOMMODATIONS YOU MAY HAVE. AWSOME STAY. GREAT STAFF FOR NIGHT SHIFT. (HIGHLY RECOMMEND TO MAKE YOUR NEXT STAY) IF POSSIBE ASK FOR LOURIE. AS FOR LOURIE. THANK YOU. LIFE SAVER THE MANGER. :). AMERICA'S BEST! THANK YOU!

The room looked clean at first, however on further inspection there was a fork, bowl, and someone inhaler under the bed. The floor was filthy with sand and dirty and whwnwe had a spill and cleaned it up with a dirty cloth that was used the cloth was black from the floor. When we asked for more towels and we only had one, we were treated like we would steal them. The bathtub smelled like urine, do when you showered all you could smell was urine.vThe outdoor pool was ice cold, the daytime staff were friendly and the night shift staff were rude. The sheets were stained, and there was only a thin blanket for the beds. The breakfast was decent for a continental. The pool towels were waah cloths not towels. I couldn't even wrap my 3 year old granddaughter up. There were people sitting on the pool deck rolling and smoking marijuana. Overall, the place was central for us and cheap, so I guess you get what you pay for. Rude staff and unclean rooms.

Stayed 2 nights, the room smelled heavily of cigarette smoke; it felt like the smell was etched into the walls. One of the lamps was broken, and there were no towels in the room, so I had to go and ask. No remote for the air conditioning unit.

Partly decrepit,partly ok. Exterior Doors left unlocked,pool n deck were excellent thanks to the young man's diligence. The poverty Breakfast was barely useful. The elevator was hot n stuffy with a loud high pitched permanent whine. One decrepit trolley that was nearly impossible for a senior to move. The room was ok, dont leave ANY food out=ants! The staff were fine, the management company needs to be investigated for code violations,dangerous conditions and excessive profit extraction with no investment back in the property; just like some other Sonesta properties.

All I will say is you get what you pay for silly me

Staff was very nice. Kinda dingy room and our key didn’t work but they always let us into our room. Fruit flys in the sink.

Our stay was great! I read the reviews and was worried about staying but once I was there I was pleasantly surprised. Our room was very clean and the beds were super comfy. The value for the price is definitely there. I don’t know what more people are expecting to get at that price per night. We had fresh waffles, hot coffee and orange juice in the lobby at breakfast and spent the whole day at the pool before our concert. The motel is close to lots of food and amenities. Shoutout to Laurie at the front desk. She worked so hard all weekend as they were fully sold out due to a concert at the stadium. We’d definitely stay there again!

Staff isn't very friendly, room was clean, no wash cloths just 2 towels. The price was great. So all in all it was ok

Will be reporting them to MIOSHA and will be doing anything I can to get my money back. They have you do a cash deposit of $50 which no dollar amount is posted on any sites you book through and they do not pay back the atm fee as they will not let you use a card for the deposit. The deadbolt does not work, there is no caution tape placed on the crumbling stairs, the front desk just chills over at Tim Hortons getting their own coffee, they do not leave any breakfast out longer than they have to, there was no shower curtain in our room, the never filled the soap dispensers, the room was dirty when we got there, the window was not secured in the room, we had to ask for more blankets as there is only two thin sheets on the bed, we had to ask for bathroom towels as there was none in the room. When I asked for half my money back or a free night for one of the two nights I was staying I was given every excuse in the book for a no from James the "regional manager" that would not even come out of his office to greet me and then proceeded to tell my about Marriotts which this hotel is not. I was told that since its a "value" hotel you have to ask for stuff. There is people literally living in the hotel as well. The bathroom door also does not shut and we had to use an ironing board as extra security against the door as the deadbolt didnt work. The toilet also runs when someone else flushes.THIS PLACE IS DISGUSTING AND SO ARE THE PEOPLE WHO "RUN" IT