I overbooked a room by mistake by two days and they would not refund my $$. Thieves thieves theives ! Room was disgusting, bad odor, surfaces were sticky. I would have left after the first night regardless. DO NOT trust these crooks !
David R
- 07/30/2024
Very Good Hotel
The staff was very friendly and helpful, room was very clean, overall very good.
Joe G
- 11/25/2023
Expedia Group verified review
Place was quiet. Rooms needed upkeep and repairs. Room we stayed in needed ceiling repairs. Also not sure daily cleaning was done as it was dusty.
Cheryl
- 10/26/2024
Expedia Group verified review
My wife checked into the room and found it disgusting. There was underwear on the bathroom floor, hair all over the floor and toilet.
Carpet was not vacuumed, she could write her name in the dust on the safe.
The chairs were dirty and stained. The refrigerator was not cleaned (crumbs and stains).
Lamp shades were broken, hallways were not vacuumed.
She asked to speak to the manager, the women at the front desk went to a back room where my wife heard the guy say "tell her there is no one available".
And the sign indicates a manager on site 24/7.
Additionally, there was peeling paint, ceiling water damage, and dirt/dust/paint flecks on the air conditioner/heater.
So my wife asked for her money back and was told because it was booked through a 3rd party, she needed to contact them for reimbursement.
In the many decades we have traveled and stayed at hotels, this was magnitudes more terrible than anywhere else.
We also learned, after the fact, that this Baymont hotel by Wyndham is independently owned and not affiliated with Baymont. How can they use their name? Very misleading.
Now, for all future stays at any hotel, we will need to dig deeper into the specific one we choose. Very disappointing to the point of frustration.
MICHAEL
- 10/22/2024
Hotels.com verified review
Avoid. The hotel is worn down and dirty. Room was filthy, floor not mopped and carpet not vacuumed. The toilet was broken and a plunger in a plastic bag was placed beside the pan so they obviously knew it was broken. Half of the lamps didn't work, lamps and surfaces covered in dust. Asked for another room and they claimed hotel was full. Unable to use the toilet for the duration. Breakfast looked disgusting, well what was there. Went next door to Bob Evans for breakfast. Terrible place, avoid at all costs.
Keith
- 10/01/2024
Expedia Group verified review
Great . Clean
Luis
- 09/25/2024
Expedia Group verified review
If you like living life on the edge I would recommend staying here. You may or may not die from how nasty this place is. Sleeping on a Walmart sidewalk would be way more sanitary. This place is NASTY! I have no words to describe it. It’s cheap for a reason.
Justin
- 09/19/2024
Expedia Group verified review
The property had parts to air conditioners and other appliances stacked in hallways. The room was hot even when the room air conditioner was in 64.
We had to sign a no smoking policy and I am surprised I did not get high from the fumes in the hallway that came into my room.
The breakfast had over cooked sausages and the waffle maker made uncooked waffles.
I will definitely avoid this hotel in the future.
Kara
- 08/31/2024
Expedia Group verified review
Staff was amazing and very friendly
Brandon
- 08/27/2024
Expedia Group verified review
Our toilet was plunged twice, breakfast items not replenished without asking, otherwise was pleasant, friendly front staff.