Pet Friendly Lodging Reviews

Very friendly and courteous front desk staff.

Completely adequate for our needs.

It was a very odd experience all together. I called to make a reservation and initially the lady hung up on me instead of answering my question. I called back and finally made the reservation and then we got put in a disability room even though we are not disabled and that’s not the room I was told we would have. The bed made some of the weirdest noises even if you slightly moved and to top it all off, I got three emails and 6 texts before we checked out about our receipt being sent to us. Four of the texts were sent within a five minute span.

Comfortable Beds

40 miles from St Paul; convenience to our event w/out the St Paul stay price. Right off the highway, but very quiet. Pool and hot tub operating when we had encountered previous places where the hot tub wasn't available. Continental breakfast was just enough. Just need better coffee, just not a great cup of coffee.

Staff at check-in was awesome! Next day shower leaked water all over the bathroom floor making it very wet & slippery. I asked the front desk the for towels & she said we could only have 2. It was not enough to clean up the mess. Called for more towels & explained the situation, she said so you can only have 2 towels No More. Very rude about it & never offered to help clean up the mess with a mop & bucket then instead. Not impressed. Not good customer service.

Staff was great and the stay was amazing!

Everything was great.

Breakfast could be better.

Well just like everywhere I go I seem to have an issue with my Support dogs not being exempt from fees like it’s stated here! So most don’t claim exemption in their websites or anywhere else so you can imagine the trouble I’m having as I have 2 support animals and I go from planing on no fees to have very high fees! It also starts off my stay with me being portrayed negatively because I just argued with them that why do they claim exemption then when it comes time to check in it’s different! I’ve found that my Registered And Certified PSM Support Animals don’t get to sleep with me anywhere as I book a suite and everytime I’m told they don’t allow pets in those rooms! Then we get booked into stinky pet rooms at Suite prices because they can change it because I book here! So I’ve learned now that it’s hotels.com that says they are exempt when they are not! This property along with most don’t spend the extra pet fee money on cleaning the pet rooms! Our dogs tell us with their nose how clean room is by how much they sniff around! You compile the problem by not properly cleaning the rooms after each stay because most house trained males won’t try marking a spot that’s been properly cleaned! I also know how hard it is to clean up after animals and it’s not fun! Well then if you can’t properly do it then don’t be Pet friendly like you claim because it isn’t at all friendly after we get here and see the conditions!