Sad to say our reservation was cancelled days before we were to arrive. Short notice very disappointing.
Susan M
- 06/17/2025
Expedia Group verified review
Had a big hole chewed in the curtain by a dog sometime
ELI
- 06/22/2025
Hotels.com verified review
Disappointed in the quality of the hotel Obviously an older structure that needed updates. Elevator was quick and quiet but needed a facelift. Carpet worn and shredded in room. Front window curtains were shredded and torn. Front exterior door had no seals and you could daylight around door jamb. A/C was difficult to adjust and maintain a comfortable temp. Bathroom sink had several cracks. Discolored bathroom tub. Bed was comfortable and sheets and blankets appeared new and clean. Plenty of towels and hangers Furniture in room appeared worn, stained, mismatched.
Max
- 05/17/2025
Hotels.com verified review
Room has drywall cracks throughout the ceiling, significant water damage to shower ceiling, smells strongly of smoke, rust on door frames, hair on bed
Verified traveler
- 05/09/2025
Hotels.com verified review
Dumpy, smelly and dirty
Scott
- 05/06/2025
Hotels.com verified review
We had an event in the area and this was the closest hotel to the museum. Check-in was ok. We could not really inspect the room because we only had 30 mins to get in, take a quick shower and go to the event. The bathroom was not clean. We got back late and found out the room also had roaches. Everything else around was sold out and it was too late to make other arrangements. We will never stay here again.
Whitney
- 05/05/2025
Expedia Group verified review
The staff very friendly and professional but the property updated and dirty
Sergio
- 04/28/2025
Expedia Group verified review
Overall was a good
Osvaldo
- 04/18/2025
Expedia Group verified review
There is a fork on the side of the bed that has food on it, sticky stuff on the end table, stuff on the toilet seat, tissue shoved in the peep hole etc... this room is not clean and I have taken photos to submit. really would like my money back.
stephanie
- 04/18/2025
Expedia Group verified review
Terrible service, no phone connected, dirty room (found items from previous guest), water issues, no WiFi, broken door locked on connecting room. Felt very unsafe and unsanitary. We had to leave right away and even though issues were reported, they were not resolved and they did not reimburse the fees. Lack of accountability and responsiveness was clear and evident. Would never recommend it and they need to be inspected by the local issues as I do honestly believe they are not in compliance with local rules to be able to receive guest and provide basic standard quality services.