What Others Have Said
Baymont by Wyndham Belleville Airport Area
45945 South I 94 Service Dr, Belleville, MI 48111
All Around Great Experience
We stayed in this hotel overnight before leaving from the airport. In every way, this was the right choice. The room was comfortable and clean and quiet. It was the room we had requested and appropriate for us. Check in was easy and quick. The staff was pleasant and efficient. We parked our car long term and the front desk clerk worked hard to help us for which we were quite grateful. Breakfast was more than adequate and the room was clean and well stocked. We were very pleased with everything about this stay and would recommend it for the type of stay we had short term stay to catch a flight from the airport. We were able to get a free shuttle which arrived at the correct time. Everything went smoothly.
Expedia Group verified review
Ok
Hotels.com verified review
The staff is exceptionally helpful and welcoming. Will be staying with the Wyndam chain. Thank you for all you do.
Hotels.com verified review
It was dirty, sheets had stains, smelled like cigarettes. Would never go back again. We left to stay at another hotel.
Expedia Group verified review
While the Clerk was friendly and helpful, the conditions of the hotel can only be labeled as deplorable. I booked this hotel to stay at while my Fiancé and I celebrated his birthday at the Michigan game. After checking other hotels in the area I settled on this one and selected the suite option with a Jacuzzi which was supposed to be a nice surprise. Upon arrival at the hotel everything seemed fine, the clerk was friendly and helpful and I had high expectations for our room. Once we opened the door everything looked fine, we sat our luggage down and began to actually look around we noticed that things were less than satisfactory. After a long drive to the hotel I needed to use the restroom only to be met with urine already in the toilet, mysterious brown stains behind the restroom door and brown markings on the towel that lined the edge of the tub. After promptly exiting the restroom I noticed that the wall along the sink was covered in pink toothpaste residue, there were stains and white marks on various mirrors, hair on the towels next to the sink, hair and what appeared to be dirt inside of the Jacuzzi and the jets and dirty drawers in the dressers. I decided to photograph these things and asked the clerk for different accommodations, he was very pleasant and helped us look at a new room. Unfortunately, the second room we looked at was also unclean. I have further complaints but have run out of characters, which ironically describes my experience.
Expedia Group verified review
The pool was not open. And when we was checking out waiting for the show to take us to the airport, there was a young lady sitting at the breakfast area that was a prostitute that was trying to get my husband to solicite . I don’t know if she works at the hotel or she had a room, but it was very inappropriate and I was very upset
Hotels.com verified review
Terrible. We were promised daily room service got every third. Eggs for breakfast, no eggs, We asked for help for a small problem and got new help. The valve in the shower did not work properly. The TV did not have any provision to select a channel.
Expedia Group verified review
I liked how small the hotel was and easy to find, but our bathroom was dirty and the bath tub was discusting, happy I brought flip flips & Lysol!
Hotels.com verified review
Just choose another place. It's terrible here. First, the parking situation was questionable with half the lot blocked off by a shuttle van in the back. We arrived late in the evening, tired from a daytime event, only to be told the pool was closed and had been for month prior. This hotel went out of their way to send a welcome message via email a few days prior and never once said the pool was out of order. We had been planning on swimming since booking and only chose this hotel over others bc it had a pool. We're not from around here clearly. We were too tired to argue and find another place. The entire second floor smelled like smoke. Not just the hallways but inside our room all night. Sheets were stained. There were sticky substances on all surfaces. I had to clean night and desk before putting anything down. Bathroom smelled of urine; bathrub had scum ring and has clearly not been deep cleaned in a very long time. there's no way it has been cleaned for months. My 10 year old was scared to take her shoes off or get under the covers. There was even a fight at midnight in the hallway to cap it off. The whole experience was nasty, scary and infuriating at the same time. This is the worst hotel I've ever stayed at and I've stayed in plenty of hotels AND I rarely complain about small stuff but this was crazy. I asked for a refund but they denied it. I'm sure there will be a comment denying the conditions but this place should be closed.
Expedia Group verified review
This property was dirty and unsafe. We stayed in three different rooms before leaving early. Stains in sheets and in carpeting in all rooms. Two rooms smelled like urine. No housekeeping. Locks on doors were broken. I will never stay at another Wyndham.
Submit a Review
Your Info
Your Ratings

(please rate all categories)

Your Review