What Others Have Said
Baymont by Wyndham Belleville Airport Area
45945 South I 94 Service Dr, Belleville, MI 48111
Great stay
Everything was so easy! We parked our car and flew out of Metro. Drop off and pick up was super! Helped us find a pizza place to order after midnight! Would absolutely stay again!
Well kept and clean
Vinny at the desk was polite and helpful. Breakfast was good, (though I couldn’t get the waffles to cook properly) and nicely stocked. Room was clean and quiet. I wish I had had time to enjoy the pool.
Hotels.com verified review
We came in town for the Morgan Wallen concert. Our room was not ready when we arrived at 4PM. When we did get in our room, I don't think it had been cleaned, Dirty sheets, dirty towels on the back of the bathroom door. Toilet paper was gone. We got ready for the concert and left, never came back. We drove 3 hours home after the concert.
Expedia Group verified review
The room was in a state of disrepair, the humidity level was very high even with the A/C set low. While advertised as non-smoking you can still tell the room we had was previously a smoking room.
Expedia Group verified review
The sheets were dirty. There was left over food left in our fridge. The towels were all stained.
Hotels.com verified review
Upon check in, the lobby area and parking lot were very dirty. We checked in and went to the room we were given at 3:38pm. When arriving at our room, the door was not fully closed and we were able to push the door open with no issue. We walked in and the beds did not have any sheets on them, there was still garbage in the room and when I picked up the phone to call down, there was an oreo smashed in the receiver. I went back down to get the room switched. We were given a second room that was not done getting cleaned either, but the attendant was in the room finishing up. The attendant was speaking on the phone with her friend (which is whatever, I understand those jobs can be boring) but she was speaking about some pretty vulgar things we could hear in the hallway. After we were given access to the room, we started to unpack and get ready to go out our plans. As we opened and closed more doors in the room, we found more garbage that was not cleaned up from the last stay, but that this point we needed to get ready quickly and leave for our event and did not have time to ask for another new room. No apologies were given for either room.
Expedia Group verified review
Do not stay at this hotel. We travelled over five hours to attend a concert and booked this hotel expecting a clean, safe place to stay. Instead, we were assigned Room 210, which was in an unacceptable condition. The room had dirty, heavily stained and dirty bed sheets and pillowcases, garbage cans left full from a previous guest, a large dead cockroach on the windowsill, a very dirty bathroom with a mouldy shower curtain, floors that had not been vacuumed, mould inside the refrigerator, and a door that would not close properly. The lobby, hallways, and elevator were also dirty and had no air conditioning, and the stairwell smelled like rotting garbage. I asked the front desk for clean sheets because we had nowhere else to stay, but was told the hotel was sold out and there were no clean sheets or towels available. I also overheard other guests being told the same thing. We did not sleep in the room, shower, or use any amenities and we did not feel it was sanitary or safe. With every other hotel sold out, we ended up sleeping in our car at a rest area instead. This was the worst hotel experience I’ve ever had. I cannot recommend this property. I feel as though most of the reviews have to be paid for as this place is completely unacceptable and gross. I pick hotels very carefully and feel very mislead from the reviews. Save yourself the hassle and go somewhere else!
Hotels.com verified review
Carpet was not clean in room. Bed was good. Overall, the hotel seemed tired.
Expedia Group verified review
Front desk help was the only positive thing about this place. Super nice gentleman. Unfortunately he said our room number out loud in front of other guests… absolute no no. The first room we had stunk so bad & had a moldy substance in the bathroom so we had to switch immediately. My daughter has allergies to mold & she reacted immediately z The 2nd room had an indescribable stain on the chair, the door didn’t lock & there was a 1.5” gap at the bottom. You could literally see people walking by in the hall at the bottom of the door. No exterior locks or security on building would have allowed anyone to come in and literally walk into our room with a small shove on it. We left the hotel immediately and went to a different hotel. I didn’t ask for my money back- I was just happy to leave with my daughter unharmed. This place needs serious work, a real good look at security & I wouldn’t even recommend letting a Dog stay at this place.
Hotels.com verified review
Pool dirty and stagnant
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