The room was clean, comfortable. The staff was friendly. In town for a wedding.
A great experience! Lady at the desk was friendly and very helpful! Room was clean and nice!
Becky W
- 05/21/2024
Hotels.com verified review
Very disappointed. My bedroom was not clean (dead insect on the carpet, carpet did not feel clean as well as shower). One morning, I had no hot water and the receptionist had to restart the boiler but could not help much. The quality of the breakfast was poor, fruits and nuts were not replaced.
The heater and fridge in the room is very noisy.
The room I was in was close to the road and I could hear all the trucks and cars passing by, so not well insulated.
There is no recycling in place, we throw everything into the same bin, we use plastic cutlery for breakfast.
I did not enjoy my stay at all and thought that it was very overpriced.
Verified traveler
- 12/18/2024
Hotels.com verified review
We got there early because we had a dinner party that evening and the wonderful guy at the front desk went ahead and let us check in, so we were able to rest, shower and get ready without stress. Very nice!
Gary
- 12/08/2024
Expedia Group verified review
Very nice. Will stay again
Andrew
- 12/05/2024
Expedia Group verified review
Beautiful mountain views. Close to downtown. Noncrowded.
Millie
- 12/02/2024
Expedia Group verified review
Overall, not a bad place to stay. Room was clean and staff very friendly. There is a convenience store walking distance if you need something. Only concern I have is the noise from interstate which is very close. This isn't the motel's fault. I stayed for 3 nights for a conference I was attending in Clifton Forge. By my 3rd night, I was use to the traffic and slept very well. Interesting enough, several others in the conference were were also staying here. The breakfast area was large for us to enjoy some fellowship before we headed over. The breakfast was decent also. I would stay again at this location.
Stephen
- 11/18/2024
Expedia Group verified review
The reason why I stay at this hotel is because is the nicest in the area. I have stayed at this location several times but this time I have to say it will be my last time. At the beginning we didn’t notice anything because as soon as we got in the room we basically put our bags and head out to be with family. Once we finally got back from our day we got to our room and they were bugs crawling on the walls. It was very late in the night so we just waited until the next day to let front desk know. Since we only stayed one night we let the front desk know at check out. The lady at front desk was very unfriendly and very defensive. We were letting her know about the bugs in the room which she replied “ That’s very normal around this season and there’s nothing I can do about that “. Which I replied “ So you guys can’t spray?” She then changed her attitude and apologized for the inconvenience. But honestly, too little too late. If you want to stay in a place with bugs around this time of the year, this is your place.
Nadya
- 11/11/2024
Hotels.com verified review
Friendly and helpful staff. Rooms were upgraded and very clean. Plenty of parking space. Regular continental breakfast with plenty of items to choose from. Overall very pleased with our stay.