Pet Friendly Lodging Reviews

Clean,friendly staff, good breakfast.

Our room was clean and comfortable. A lot of thought is put into providing nice amenities for a traveler to have a nice place to relax. The breakfast options are good. We will miss the afternoon chocolate chip cookies.

Front desk staff Kyushu and Mary are pleasant, professional and very helpful.we enjoyed the dark roast coffee. Overall experience is 10/10.

Room was clean, friendly staff.

The location and parking were fantastic. The front desk folks made the overall stay a breeze and were very helpful. When I asked about local restaurants and winery recommendations, the front desk folks provided excellent advice. I would like to thank them for their great customer service and friendliness. I highly recommend this hotel to everybody.

Excellent Location and Sparkling Clean.! The Hotel is located within minutes of NYS Thruway Exit 4, and the property is sparkling clean throughout the building.

The fact that breakfast is provided is great but the fact that breakfast is available before 5:00 a.m. because of us Seneca 7 runners leaving so early, is fantastic!

I've been to this Hampton Inn a few times and this was the worst experience I've had. They were Going through renovations, which I do understand however, paper taped up on the elevators, banging during the day which they did let us know it was going to happen between a certain time. Second night I was there. The fire alarm went off at 2 in the afternoon as I was going to jump in the shower. It was an ear piercing sound that lasted about 5 minutes. I went out in the hall and asked a gentleman in that was there if we had to leave. He said, no, we're just testing it. They could've let us know ahead of time which is what I said to management. The staff (Mary) was very apologetic, but the manager was not , he rolled his eyes. And of course , as always , the pool and the spa area were closed because it was"under maintenance". Which has happened 2 other times that I have stayed there. One night I got back at around 10pm and the front door was locked and noone at the front desk. No sign showing that they would be locked at a certain time. I feel like they should of offered a discount in room rates due being under renovations.

Breakfast buffet was good!