The staff members were helpful and friendly, we enjoyed the pool and the breakfast was pretty good.
Elizabeth H
- 08/12/2025
Pricing and cleanliness.
When we travel, we always pick Hampton because we knew what to expect. This hotel did not meet our expectatio compared to where we had stayed before. Also, we found out that her son who stayed the same nights that we did got his room for $100 less. How is that? When we are military seniors Hilton honors and handicap? in order for me to stay at another Hampton Inn you would need to credit my account $100. sincerely Russell Miller.
Russell M
- 06/06/2025
Expedia Group verified review
Our stay was great! The staff was friendly, and the breakfast was delicious.
Annetta
- 06/15/2026
Hotels.com verified review
I recently had the pleasure of staying at the Hampton Inn Houston-Brookhollow, and I can confidently say it was one of the most enjoyable hotel experiences I’ve had in quite some time. From the moment I arrived, everything about this stay exceeded my expectations. Whether you’re traveling for business, a family trip, or just passing through the Houston area, this hotel checks all the boxes for comfort, convenience, and outstanding service.
First and foremost, the staff truly made this stay exceptional. From the front desk team to the housekeeping staff, every single person I encountered was friendly, professional, and genuinely welcoming. Check-in was quick and smooth, and I was greeted with a warm smile and helpful information about the property. It’s clear that customer service is a top priority here, and it really shows. Anytime I had a question or needed assistance, the staff went above and beyond to make sure I was taken care of. That level of hospitality makes a huge difference and sets this location apart from many others.
The suite I stayed in was another highlight of my visit. It was incredibly spacious, clean, and thoughtfully designed. There was plenty of room to relax, work, and unwind without ever feeling cramped. The bed was extremely comfortable, providing a great night’s sleep after long days. The living area offered additional seating and space, which made it feel more like a small apartment than a typical hotel room. Everything was well-maintained.
Michael
- 06/15/2026
Expedia Group verified review
Great experience!
Gary
- 06/10/2026
Hotels.com verified review
All was fine including the staff
Nora
- 06/09/2026
Expedia Group verified review
Great stay
Dawn
- 06/09/2026
Hotels.com verified review
Malak and staff were wonderful and I would like in the near future, hopefully soon book a room again! The location was very clean and secure.
Maribel
- 05/27/2026
Expedia Group verified review
The staff was outstanding! Malak made the checkout very easy!
The room was clean. The only thing I could suggest is a longer shower curtain. The one in my room was really too short to let the water run into the tub.
But it was a great stay, and I’ll definitely look at choosing Hampton Inn for future stays.