What Others Have Said
Hampton Inn Houston Northwest
20035 Northwest Fwy, Houston, TX 77065
Very nice and clean.
Very Excellent
Grandparents for graduation.
It’s clean and neat. Both front desk and maid staff were very good polite and friendly. Shout out to April at front desk.
Expedia Group verified review
Nice clean room. Comfy beds and good breakfasts
Expedia Group verified review
I enjoyed my stay they were very polite, and helpful. The room was very clean!!
Expedia Group verified review
When I checked in, the staff told me after giving me the key that the elevator did not work an He d I would have to take the stairs up to my room. The stairwell was dirty with soda cans and bottles. The hallway to the room was hot, smelly and had some trash. The initial room I was given had an odor, the TV was on and one of the beds looked touched. There were towels and water on the floor like someone had just left the room. I went down to let the front desk know and to show pictures and he said "I believe you." He just assigned another room and offered a drink from the fridge for the inconvenience. The next room had a smell and seemed damp and dank. We were tired and just made do with that room. The next morning I asked for extra towels and the desk attendant told me I had to wait for housekeeping to take my used towels to give me fresh ones. That took a very long time and we needed to bathe to get out of the door for an event. I didn't eat any breakfast because they were mopping around the eating area and it smelled funny. Overall, not a great experience for a $100 a night room. The pictures and reviews online are deceiving. I was not pleased and will not be returning.
Expedia Group verified review
Elevator didn’t work, beds were lumpy, pillows were lumpy, no body wash in shower even though there was a space for it, check out an hour earlier than advertised. And breakfast was lacking.
Hotels.com verified review
The room was very clean. Staff was always helpful. Parking was good as well. The only two things i didn’t like was a weird smell in the hallway and you have to wait until morning if you need new bedding or towels.
Expedia Group verified review
staff
Hotels.com verified review
I love it clean room staff friendly breakfast good parking available for free
Expedia Group verified review
We had a nice stay
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