What Others Have Said
Hampton Inn Philadelphia International Airport
8600 Bartram Ave, Philadelphia, PA 19153
Non fiction bathtub.
I asked for a room with a tub. Wife wanted a bath, I do shower. Handle was stuck up for shower. Had to push hard to move down. Then all rusted water came out with dirt. Wife didn't bathe. I wanted to shower and couldn't pull handle up. So I didn't shower.
A good experience.
The hotel staff were very personable and helpful.
poor review of room is not reflection of staff.
We stayed nights of 8/4 and 8/5. Last minute booking due to the hundreds of cancelled flights due the storm in the Southeast U.S. Staff was very small and understandably overwhelmed. Drinks, snacks and other amenities for a week were gone in seconds. Choas ensued as people that were scheduling online or phone still had to wait hours for a room, then many still had to get in line again to actually check in. Also, to compound the issue, many occupants on rooms who were due to check out at three now found their flights cancelled and were refusing to leave their rooms. At one point, I counted nearly 55 people in line or in the lounge/breakfast area waiting. Quite a lot for a relatively small hotel and likely a small mid day Sunday staff. Let us be clear, the one staff member at the desk had to deal with all this plus phone ringing constantly. They did well. I wanted to present this to tell u how bad it really was, but staff held their cool. As for the room (#310) itself, it was clean no issue there but well below what we expected for a hotel in the Hilton family. There was rust on drains and faucets, issues with the shade, the large wooden cabinet being used for desk, TV stand, fridge and microwave was warped, splintering and legs ready to go any minute. The old A/C/heat unit casing was dented, cracked and coming apart in several areas. There is no closet, iron, etc. Just some shelving on the wall adjacent to the window with a few hangers and covered by a drape over the entire outside wall. Various spot of broken tile. Other comments would include no vending machines on any floors, very bad carpeting condition, trees overgrown onto many windows. one of two computers for clients to use were down at a very unfortunate time.
Expedia Group verified review
The room had no clothes rack, no hangers. No where to hang my shirt.
Hotels.com verified review
Facility is so old and doesn't worth the price paid. Toilet clogged in the room. Bed comforter was dirty filthy. Just not so pleasant. Doesn't meet the standard with the price paid.
Hotels.com verified review
Carpet was filthy shower tub was dirty filled with hair cracks in ceiling and dark spots which might be mold. I was not satisfied and definitely not worth what I paid
Expedia Group verified review
Only one rear EV plug which could be updated, but otherwise nice.
Expedia Group verified review
Disappointed in a Hampton Inn for the first time. (I am not a complainer, but want to make sure to leave this feedback.) The good: The bed was comfortable and the noise level was low; my wife and I both slept really well. The lobby and breakfast area was decorated nicely and clean, and the breakfast food was appetizing enough. The bad: Other than the lobby and breakfast area, the whole place looked rather beat up. Is this actually a Hampton Inn, part of the Hilton hotel network? There is so much that needs overhauling and renovation. Elevators, carpeting throughout the hallways, the rooms, etc. As for the room, it's dissappointing to have a cool air blower instead of an air conditioner. The place felt damp the entire time we were there, the air, the bed, the carpet, everything had a dampness. The tub is the type meant for only sitting in, not standing in, as the bottom is curved; it's very dangerous to try standing in it, to be honest. The sink was clogged and drained very slowly. We informed the front desk clerk, but when we returned to the room many hours later, the sink was the same. This condition is not at all what we have come to expect from Hampton Inns. I also don't understand the hotel information stating that there is a $22 daily parking fee. For what? I haven't seen yet if we were charged this fee, but if so, it's entirely inappropriate, merely an increase to the room cost without advertising it as such. Never staying at this Hampton again.
Expedia Group verified review
Very clean & peaceful.
Expedia Group verified review
Our first room smelled like chemicals. We changed to another room and it smelled musty.
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