What Others Have Said
Hampton Inn Collinsville
7 Commerce Drive, Collinsville, IL 62234
Expedia Group verified review
Dissatisfied insomnia Sleepers- no rest! Breakfast adequate & convenient. First room had ants on bed, crawling up wall, on telephone table, in bathtub. They moved us to another room which was most inconvenient since it was after midnight before we got moved to second room. Turns out second room had ants in bathtub. we declined to move again that night. Second night ants were in the tub when the 2nd guest took a shower , the tub leaked water. Notified front desk. She implied guest had shower head turned towards curtain? & may have not closed the curtain with magnet. The water was coming from under the tile . This was a fall hazard if a person didn't see the water outside the tub & around the toilet. We agreed to spend yhe night . Move in AM. AM front desk person offered room by elevater on first floor but we declined that room. Then told us to go ahead & do what we scheduled & when we came back they'd have another room ready. In the middle of my meeting, the GM called & said it was urgent that he talk to me. He asked us to come back as soon as possible cause he needed us out of that room so he could rent it to someone else. When we got back , we were told the room wasn't ready! The room was soon ready. It was OK except slow drain from tub. This was an experience we choose not to repeat.
Expedia Group verified review
Great stay!
Expedia Group verified review
Loved it! Slept like a baby.
Hotels.com verified review
Just an overnight stay after a concert. The bed was comfortable, which is all we wanted. They did have some issues finding out reservation.
Hotels.com verified review
This hotel was renovated a few years ago. The new bathroom design is outstanding featuring a spacious, walk-in shower. (No tub) The exhaust fan works well, but the lighting seems a little dim. A stronger light above the mirror would be appropriate.
Expedia Group verified review
Staff was great. Hotel was clean.
Expedia Group verified review
Super tentative and friendly staff all around! I would definitely stay here again.
Expedia Group verified review
Good property right off the interstate
Expedia Group verified review
We always stay at the Collinsville Hampton when visiting St Louis area with family. The area is safe and the hospitality is the best. You won’t find nicer people! There is a lot of food places and stores nearby. The steak house across the street is great as well. Pool and room was clean. Chasity on the evening shift is a true gem and made us feel at home!
Hotels.com verified review
The staff are super friendly and helpful. The hotel is very clean and comfortable!
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