Pet Friendly Lodging Reviews

Clean, friendly, helpful and accommodating.

Staff was great, breakfast very good, front desk staff could not have been any better.

Acceptable

Love the folks you hire! They are capable, dedicated and kind.

Your website advertised a swimming and that is why I booked your location. However, upon arrival I was told that the pool was removed. Not what I wanted to hear. I will say the highest compliments to the morning breakfast work crew. The breakfast was hot and always full of fresh piping hot food. The ladies kept eating areas super clean. The 3 morning we had breakfast it was a pleasure to have a well prepared meal! To the ladies in the kitchen, THANK YOU, THANK YOU and THANK YOU!!!

The property was clean, well lit, and the staff were friendly. I would definitely recommend the hotel to family and friends.

Our visit overall went well, we had a five night stay. The issue we had was it showed a pool and restaurant as amenities in the hotel. We booked this hotel for both of those reasons (end-of-July heat, the pool would have been nice). We were told upon arriving that neither one was open or available.

The location of this hotel is very good and conveniently close to many of Washington, DC's major attractions with just a short taxi ride. Unfortunately, the stay itself was disappointing. On the first night, the bathroom door wouldn't lock from the inside, which was a problem since I was traveling with family. It took three separate visits from hotel staff before the issue was finally fixed, causing unnecessary disruption during our stay. On the second night, I found a large cockroach in the bathtub. When I reported it to the staff, I was told that every hotel is different, which did nothing to address the issue. There was no apology, concern, or effort to make things right. The indifferent attitude and lack of courtesy were more disappointing than the issue itself. As a Hilton Diamond member, I expect much better service and guest care. I cannot recommend this hotel based on my experience and hope management takes guest feedback more seriously in the future.

Excelente all clean, air,

Arrived at 2am due to changes in travel plans and the host receptionist was great. The valet was awesome as well. Breakfast was definitely a full breakfast and well stocked. Beds were clean and comfortable.