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What Others Have Said
Hampton Inn New Albany Louisville West
411 West Spring Street, New Albany, IN 47150
One Nite
Clean quiet room great staff good coffee.
Great Stay
……
Enjoy my stay here
Clean and friendly.
Nice Hotel
Great breakfast and very nice employees.
.My family and I enjoyed our stay at the Hampton Inn.
We had a wonderful stay at the hotel. The staff was very helpful and kind.
Worst hotel experience I have ever had.
Upon arrival to the hotel I was not given the room that I had prepaid for three months prior. I had booked a King studio room and was only given a single. I was told it was too bad. Take it or leave it after driving five hours to get there. Judy at the front desk was very rude. On the second day, upon returning to the room after being out we discovered an ant infestation all over. We went down to the front desk and was told there were no other rooms and that they could spray bug killer. We packed up our belongings and had to find another hotel 40 minutes away 12:15 in the morning. I am now having trouble getting a refund.
Expedia Group verified review
Receptionist was very helpful as was the front desk clerk. We got in after midnight, they held our room and answered all questions. Very clean!
Expedia Group verified review
Nice clean safe room for an overnight stay. Decent breakfast
Expedia Group verified review
This was our first time in the area. The hotel was positioned in a great location. When we arrived the room they put us in smelled as if someone had just been smoking and left a lit cigarette. After I sanitized and unpacked, the smell seemed to have gotten stronger.
I called to the front desk and they moved us immediately to a different room.
The rooms were clean and nice for our stay with our grands. We didn’t make it out to the pool but the area seemed clean. Breakfast in the morning was good. There is also a Waffle House across the street. We ordered take out from a bar and grill in walking distance
Expedia Group verified review
Excellent stay and wonderful staff!!
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