Third party booking should have their information correct before they are allowed to book rooms.
I always enjoy staying at this hotel when visiting blue ridge but my experience wasn’t that great this time. I booked adjoining rooms for myself and a coworker being that we had a project to work on that would take awhile and would be much more convenient if we were close to each other. I made the reservations by phone thinking that I was talking directly to the hotel. I asked if I was talking to in house booking and the lady replied yes this is the reservation desk. I recieved confirmation that clearly stated two adjoining rooms. When we arrived we were told that they had five sets of adjoining rooms but we could have any of them because rooms were already filled not both adjoining g rooms but that the rooms were booked as singles. We were put on different floors. When I questioned it she said that I had gone thru a 3rd party and they were responsible for the error but the lady at the desk said the third party was responsible. If you look and the website it’s very deceiving and doesn’t say anywhere thst they are a third party. It clearly says Hampton inn in Blue ridge Ga. I never complain and understand that mistakes happen but if your going to allow third party booking then they should have their information correct.
Deborah C
- 04/08/2025
Enjoyable
The hotel is well run, have stayed three straight years. So all is good.
Charles H
- 03/13/2025
Very Good Downtown Hotel
Very good property. Well positioned at downtown and very well kept.
Tim P
- 02/12/2025
Fantastic
The staff was wonderful, room was very clean and the roof top bar was great! Will definitely stay here again.
Elaine M
- 02/09/2025
Nice Place to stay.
Our room ways excellent. The staff were very helpful. Handy capped rooms were very accommodating. Would highly recommend.
Mary B
- 12/28/2024
Cowgirl Up Stables!
We stayed here on our way to Florida. The next day was a horseback ride at Cowgirl Up Stables.
Jim M
- 12/18/2024
The room was clean. The bed was comfortable.
The room was clean. The bed was comfortable.
Barbara A
- 12/14/2024
Great Place to Stay in Blue Ridge!
Nice, clean facilities at a very convenient location to all that is happening in Blue Ridge. Room met all our needs and was cool and comfortable.
Tamra S
- 07/05/2024
Very Clean Place
Friendly courteous staff. Very clean place.
Chris B
- 05/19/2024
Very Nice Hotel
Staff was extremely helpful and friendly. Room was very nice.