The front staff at check in was so helpful. They were pleasant, they're friendly. Everyone had a great smile on their face made me feel so comfortable. I asked for a specific area of the hotel in a room in that area and they were more than happy to accommodate me with my request. The hotel lobby, was it a very clean I? Enjoyed the complimentary coffee bar and the breakfast. The next day, what anything you could have wanted. I was so thankful that I chose that Hampton Inn on Prudential drive to Stay Prior to my Hospital Surgery.
Terry S
- 06/15/2025
The BEST!
I will definitely use the Hampton at this location again. Rooms were clean and comfortable. Check in with Sharon was amazing!
Brenda C
- 04/15/2025
Decent but needs a little work.
The staff are all wonderful. The breakfast was very good. The only issues were low water pressure in the shower and the carpet in the room was very dirty. We requested a mat for inside the shower, but they didn't have any. No grab bars so not safe for 70+ year old women.
Corlene Z
- 04/05/2025
The lady working breakfast on Saturday and Sundaywas fantastic.
The young man on duty from 3:00pm to 11:00pm, Saturday helped us to ease the grief of losing a loved one last weekend. You have two treasured employees in my eyes. Thank you for choosing great people.
Jynella P
- 04/04/2025
The service was very good and staff was friendly.
The only thing is they need to make sure the shower curtain is clean and not have an odor.
Willie L
- 04/02/2025
Hampton Inn Jacksonville is Excellent!
Excellent Property!
Elaine W
- 03/31/2025
Early check in, nice breakfast.
Great friendly service.
Barry L
- 12/04/2024
Extremely helpful staff & clean rooms.
Extremely helpful staff and clean rooms.
Chuck Z
- 11/13/2024
Clean hotel with friendly and helpful staff.
Nice place. Clean and safe. Good breakfasts and friendly helpful staff.
Dolynm D
- 09/30/2024
Comfortable
Hotel was under construction, which wasn’t disclosed at booking. There were areas not able to access. First night there was a loud disturbance between several male and females using strong language and behaving terrible with and apparent sketchy goings on across from our room that made it impossible to relax. There were constant doors being slammed up and down hall where they were going back and forth and in and out. I Called front desk and finally the participants calmed down. It was very upsetting. I will not share anymore but it was not easy for me to recover with my daughter there alone. They did move the hotel room up a few floors and she felt much more safe alone there. Thank you for that.