Pet Friendly Lodging Reviews

very nice and friendly.

I had a very long trip. I have been to your hotel before. Very good.

Everything was fine, however, there was mold on the ceiling above the shower. I think the glass doors hold in too much moisture from the shower. Maybe a stronger ceiling fan to help exhaust the shower steam?.

Stairwell railings were broken and unsafe. The hall way carpets are worn out. When I attempted to call the front desk in to check availability, nobody answered the phone after four tries.

Very pleased with the cleanliness of the rooms and hotel in general. Front desk employees were top notch, friendly and informative. Very pleased with our stay.

This hotel and our room was clean; service was very good and I have no complaints. Nice place to stay.

This is my third and final stay at this hotel. Check in went smoothly. The problems started the next morning. The "free" breakfast they use to entice you was inadequate compared to previous visits. There were no tops or sleeves for the coffee. The food had 1/4 the options they normally have. For example, they had out all of the condiments for oatmeal but no oatmeal. When asked for oatmeal, "we're out." If that were not enough, the maid came knocking on our door at 8:30am to clean the room even though the Do Not Disturb sign was out. We weren't scheduled to leave until 11am. She showed me on her list the room was listed as vacant. This happened the first time we stayed there as well. If you're visiting that area stay in the East Ridge section. We've never had an issue at a hotel just over the border in TN. This place will infuriate you.

Clean rooms, nice pool and the breakfast was good! We will stay again.

Cleaning personnel was Great. All 4 days the room was cleaned perfectly. Breakfast was ok.

Our toilet flooded in the night and no one would answer the phone at the front desk. Going down there the employee was standing there on her own phone. When we stated we needed help she handed us a plunger. We asked for help cleaning up all the water and she would only provide us with towels. I understand the short staffing but the unwillingness to help and us feeling like we were bothering her would prevent us from staying here again. The hotel told us to take it up with Travelocity.