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What Others Have Said
Hampton Inn Neptune / Wall
4 Mcnamara Way, Neptune City, NJ 07753
A very good place for a quick stay
Clean place, very efficient check in and courteous staff. Thank you.
Nice comfortable rooms and very quiet
JR at the front desk is very personable.
Great Stay!
The staff was so kind and professional. The breakfast was perfect delicious and clean. The overall hotel was exceptionally clean.
Expedia Group verified review
Shopping nearby. Good location
Expedia Group verified review
Great customer service
Expedia Group verified review
room was clean, breakfast was just right, staff were great
Expedia Group verified review
Walked in around noon and the front desk employee was on her cell phone. I waited, and when she didn’t acknowledge me, I said hello. She responded in a rude and clearly annoyed tone, “Can I help you?” as if I was bothering her.
I explained that I had a reservation, and she simply said, “Come back after 3:00,” with no effort to assist or provide any courtesy.
Very poor customer service. Front desk staff should be welcoming and professional, and this was the complete opposite. If you are looking for good customer service and safe hotel for your family, this place is not it. I would strongly recommend the Latitude Hyatt instead, a completely different and much better experience.
Expedia Group verified review
Didn't stay for breakfast since we were meeting someone for breakfast.
Bottled water was a pleasant touch.
Expedia Group verified review
Excellent variety of breakfast foods. Very clean rooms and bathrooms. Nice pool- very warm.
Expedia Group verified review
Amazing staff. Super kind and helpful. We had a small issue with a neighbor who was hard of hearing and shouting to communicate, but front desk moved us to a new right away. The pool was nice and warm and the area was clean. Breakfast was really good. The area was super clean. Our room could have been vacuumed better but that was the only complaint. It was a quick 20 minute drive to Point Pleasant. I definitely plan to stay here again when visiting Point Pleasant!
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