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What Others Have Said
Hampton Inn & Suites Flagstaff East
990 North Country Club Drive, Flagstaff, AZ 86004
Our stay was good and pleasant.
Our room was fine, located by the elevator for easy access with our pet.
Absolutely the best
Suanny was outstanding my wife and I arrived at 6:30 pm after a 13 hr drive, when we went to check in it showed that we had no reservation, we had all the information that was texted to our phone, Suanny took care of us with everything finding a room upgrade and helping a couple of senior citizens feel welcome, Hilton you have a Great, Caring employee who should be rewarded for her kindness and professionalism, Thank You Suanny for everything! We will be staying at this Hotel when we travel through that city again 10 Stars.
Clean Place to Stay
Cleanliness, knowledgeable staff.
Expedia Group verified review
Great stay.
Expedia Group verified review
The hotel was excellent and the room was very big and clean 10 out of 10 was traveling from east coast to west coast great stay would highly recommend staying there
Hotels.com verified review
Hi. I have reached out to no response. We booked the hotel and when we showed up and were told there was no availability. We had to scramble to find another hotel. The hotel has not refunded the payment of over $300. Hotels.com has said the hotel manager has to issue the refund. There has been lots of time wasted on this experience that should have been easy. After years of using hotels.com we will no longer book through a third party.
Expedia Group verified review
The room was next to the door that goes to the outside, that door slams so hard and loud that it rattles the entire guest room. People in and out all night, kids yelling down the hall as they enter the building.
Expedia Group verified review
Front desk night shift attendant Angel (female) was accommodating, patient young professional. Sarah the morning attendant was an equally pleasant, helpful young professional.
Expedia Group verified review
Heading into town for a concert so I called ahead to check in at 2pm and was told my room would be ready.
Arrived at 2pm and room was not ready but it would be ready no later than 3pm.
Grabbed lunch and arrived back to hotel at 3:30pm and room was still not ready.
Finally checked into room shortly before 4pm - 2 hours AFTER I was told room would be available.
I was told room wasn’t ready because hotel was short staffed with cleaning the rooms. I love how the hotel inefficiently schedules their staff for how busy the weekend will be and that’s the excuse to make up for it. So their inability to properly run their hotel is my problem? I’ll definitely stay elsewhere whenever I’m in flagstaff next.
Expedia Group verified review
Clean spacious room
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