What Others Have Said
Hampton Inn Westfield
39 Southampton Rd, Westfield, MA 01085
From the registration to departure.
The unit was particularly clean but there was no hair dryer. I imagine they are kept at the desk.
Attended wedding in westfield.
Red haired desk attendant was super nice.
Very Clean & Comfy!
Easy check in. Clean facility. Rooms were very clean and comfortable.
Good Stay
People were nice, breakfast was okay and so was the room. It was a good stay!
Great Service
Excellent staff especially the cafeteria. They accommodated my dietary needs.
Expedia Group verified review
It was a place to sleep, that's about it. The front desk clerk at check in was quite expressionless and unfriendly, as was the other ones thereafter. No one likes working while others are vacationing but c'mon, a smile and a "thank you" brightens the whole hotel. The pull-out mattress had what appeared to be blood washed out blood stains on it, besides being quite uncomfortable. The bathroom had brown stains in streaks all over the floor tile. In conjunction with the blood stains on the mattress could give anyone nightmares. The musty smell from the air conditioner kicked my allergies into high gear. One souvenir I took home with me. On a positive note, the breakfast was plentiful and very well prepared, though the juices were too watered down to be enjoyable. I, like so many other patrons, threw it away. Yes, the hotel saved money on the prep, I suppose, but are they really saving money on food that just gets thrown away? In the future, if I have to stay there, I will literally hold my nose and do it. But if I don't, I decidedly won't.
Expedia Group verified review
Immaculate, friendly staff, free breakfast is awesome, convenient to downtown and the turnpike, free parking and they take pets for a minimal fee.
Expedia Group verified review
Friendly staff, very clean, they let pets stay for a minimal fee.
Hotels.com verified review
I reserved a handicap room and upon checkin learned I did not have a handicap room and none were available to me. I ended up falling in the middle of the night and had to push my emergency alert button and wait for emergency services to come help me up off the floor. There weren’t any handrails in the shower and I almost fell. The toilet was extremely low I could not use it I had to use the public restrooms in the hallway.
Expedia Group verified review
The breakfast was awesome very varied menus delicious. The pool so great and big. The room clean and comfortable. 10/10
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