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What Others Have Said
Hampton Inn Chicago Downtown West Loop
116 North Jefferson Street, Chicago, IL 60661
Excellent
Very helpful and kind young lady at desk when we checked in. Very comfortable room, bed and shower. Wonderful breakfast and comfortable roomy dining area. Very good in every way!
Hotel review
It was a beautiful experience my husband and I loved it and enjoyed our stay and the complementary breakfast.
Chicago Stay
Very nice and great location to get to Union Station for our Amtrak trip.
Wedding Weekend
The staff was wonderful.
Hotels.com verified review
No places to sit outside entrance despite there being plenty of room for some benches or sitting. We realize the lobby was on 4th floor but something on entry of building would have been nice. Also one of the beds had a crunching/crinkly sound when pushing down on bed. Room was adequately appointed and had a nice view from our floor. Staff was friendly. Overall it was ok but for the price, not somewhere we would stay again.
Expedia Group verified review
The staff all were very nice and very helpful. Room were clean and plenty of towels. Even when I couldn't park in garage they refunded without hesitation. I will definitely be staying there again.
Expedia Group verified review
The shower head broke on my daughter as she was in the shower. She was afraid that they were going to be charged for it. They went down to the desk and explained what happened and the first is thing they ask is "are you ok!" She was fine. They came and replaced it and gave them $100 off their bill and gave them some other stuff too free. I would say that is good customer service!!
Expedia Group verified review
all good
Expedia Group verified review
Great location staff very friendly and helpful very clean would stay again
Expedia Group verified review
The pool was closed
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