The lodging experience was good. Christy and Larry were very helpful.
However, the booking experience was terrible. I was under the impression that I would be making a reservation directly with the hotel; however I learned when I arrived that the reservation was made through a third party. This increased my bill over $150.00. I have unsuccessfully attempted to gain a refund of the overpayment. I've stayed at this hotel many times.
Barry M
- 02/09/2025
A very good stay. Room accommodations good, friendly and professional staff.
A very good stay. Room accommodations good, friendly and professional staff.
William H
- 12/22/2024
Favorite Hotel!
Every employee at Gallatin was kind, helpful and friendly. The hotel was spotless. Gallatin will always be our first choice!
Claire J
- 08/04/2024
Great customer service.
Hotel staff was friendly and excellent! Rooms were clean and the amenities were a plus!
Kristine B
- 07/13/2024
Hotels.com verified review
Our stay was good.
Patrick
- 01/22/2025
Expedia Group verified review
Front desk staff was super cordial and helpful!!!
Jaime
- 01/22/2025
Expedia Group verified review
Special shout out to Tabitha, Larry and the wonderful Miss Pat.
Paul
- 01/21/2025
Expedia Group verified review
The breakfast staff went above and beyond to accommodate a dietary need. Really appreciate the consideration