Dear General Manager: I am writing to express my sincere appreciation for the exceptional service I received during my stay at the Hampton Inn in Union City, California, from August 14 to August 16, 2026, while attending a two day convention. I would like to specifically commend the front desk staff. They made my experience incredibly pleasant, handling every inquiry—whether in person or over the phone—with efficiency and a helpful attitude. Their commitment to outstanding customer service truly stood out. In addition, several other team members made our stay feel like a "home away from home." The dining staff went above and beyond, which encouraged me to keep returning for meals. I also want to recognize the custodial and housekeeping teams for their professionalism and for keeping our rooms so clean and neat. While the service and food were splendid, Overall, thank you for a warm and inviting experience. My friends, loved ones and I look forward to staying at the Hampton Inn again the next time we are in the area. Please extend my gratitude to your entire staff for their hard work. Best regards, Norene French.
Norene F
- 08/15/2026
Very clean and very good service.
Will be back and recommend to everyone.
Eloise A
- 07/13/2026
Absolutely the best weekend I have ever had beautiful place nice and clean and quiet
Again, best weekend I have had nice and clean smell.Great.It was just absolutely what I needed.And I will be back.I was very unhappy to leave but I will return.
Judy F
- 12/07/2025
Nice and quiet stay and easy to come and go to places we needed to go
Two days we lodged here. Lovely open breakfast area with good foods.
Doris A
- 11/10/2025
Great place to stay.
The hotel associates are helpful and the accommodation is greatly appreciated!
Orlando P
- 09/25/2025
My Union City, Ca Hampton Inn Experience
My stay at the Hampton Inn in Union City was very pleasant….. The clerks were professional and friendly…… The breakfast was good and room was clean….. When I had an issue with the A/C control front desk clerk told me how to fix it and offered his personal help if I couldn’t fix the issue….. The experience was worth every hard earned penny I spent there and I will certainly stay there again whenever I’m back in town.
Derrick T
- 08/18/2025
Nice Place
Hotel was clean and had a nice variety for breakfast. Nice place.
Paul R
- 07/29/2025
Excellent Service
We really enjoyed our stay here. Front desk personnel were extremely responsive to our needs. My spouse is disabled and staff made sure that we had everything we needed to be safe and comfortable. Unlike a lot of other hotels, their handicap accessible rooms really ARE accessible. Also, the choices at breakfast were nicely varied; there was something for everyone.
Amy M
- 07/21/2025
Very Satisfying
The guy at the counter was very nice, kind and helpful.