Pet Friendly Lodging Reviews

Staff is excellent.

Such a nice experience, rooms were clean, view was beautiful and staff was great!

Highly recommend! Clean, great views, right in the beach, a friendly staff and a world class location. What else can you ask for! We loved this hotel and St. Augustine Beach. We will be back next year for sure!

All staff members extremely helpful, polite and a delight to deal with.

The cleanest hotel we have ever stayed at. Appreciate the 24 hr coffee(dark roast), large room, free parking, great breakfast and great location.

Everybody was lovely but Vanessa stood out for her excellent customer service. We will be back.

The Staff were Wonderful, breakfast was good, rooms were clean, had no service for t.v., Water was turned off for repairs for about 3 hr.

I recently stay at this hotel with expectation of a standard basic beach amenities available for use. Somewhere to clean you sandy feet after spending time at the beach, while there were 2 areas of water towers to rinse off, only the pools side was working. Not to mentions unavailable access before 8am... The grounds were noticeably unclean. Water dripping along the walk way to elevators, pool house bathroom dirty, room service only came to room once in my 4 day stay. I had to ask for clean room towels daily from the housekeeper on the floor. By the end of my stay our room floor was like walking on the beach. The staff was pleasant and apologetic when checked out, however felt insincere. Really disappointing for the quality standards Hamptons usually offers. Next year, back to VRBO for us, don't waste your money on this hotel, not worth the $300+ a night just because you have easier access to beach. Not even close...

Very nice

My room was clean and cool. All the employees I interacted with were pleasant and helpful! The breakfast looked great but I ate across the street at a breakfast diner, yummy! I really liked the location, right on the biggest beach around. I will return in the future!